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- Tasks: Lead UK operations, ensuring flawless production and driving business performance.
- Company: Encore is a global leader in event production, known for its innovative services and commitment to excellence.
- Benefits: Enjoy private healthcare, enhanced family leave, and access to state-of-the-art technology.
- Why this job: Join a dynamic team, inspire others, and make a real impact in the events industry.
- Qualifications: Proven experience in production management, strong financial acumen, and excellent communication skills required.
- Other info: Opportunities for international travel and a clearly defined career path await you.
The predicted salary is between 43200 - 72000 £ per year.
You will be responsible for the UK operation’s end-to-end production capability and its flawless execution. This role encompasses all of the relevant production functions. You will be responsible for the implementation of and reporting of systems and processes that drive business performance across the UK operation, working with not only the production team but also the commercial teams to drive growth.
The SPD must also be an Encore brand ambassador in the marketplace and seek out new opportunities for the company’s services – both current and future. You must be a visible and passionate advocate for Encore, able to articulate Encore’s vision with confidence.
Key Responsibilities- Be a visible leader across the UK business, leading and inspiring colleagues and helping to build and develop a collaborative, high performing culture.
- Deploy a consistent production offering and go-to-market strategy across the UK.
- Ensure that production meets its financial, budgetary and customer satisfaction objectives.
- Ensure a culture of training and development is maintained in the UK operation and targets of learning hours are met, as well as clear career pathing and development.
- Ensure consistency and accuracy in forecasting, budgeting, and reporting amongst the team.
- Plan and manage production capacity in collaboration with venue ops teams (i.e., resources, teams).
- Highlight, balance and mitigate areas of risk; integrating safety and risk management into the production process.
- Monitor and report on performance against objectives and KPIs.
- Ensure that the production department allocates resources effectively with rigorous pressure on costs and a commitment to value creation and labour sharing across your region.
- Identify ways to strategically improve production performance to achieve regional UK targets.
- Design, direct and support the implementation of company initiatives.
- Ensure action plans from company engagement surveys are developed, deployed and producing positive change, partnering with the HR Team.
- Be customer facing to build and maintain production relationships with appropriate key customers & partners to ensure customer service, satisfaction and retention.
- Provide direct leadership and guidance to the UK production team.
- Work collaboratively with Venue operations and EMEA production leads to drive operational efficiency for the organisation.
- Drive continuous improvement and optimisation of all processes through clear direction and effective leadership.
- Drive an accountability culture ensuring teams are aligned with company objectives.
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
- Hire, develop, lead and motivate high performance operational teams necessary to support the growth of UK business.
- Ability to work in a matrix structure international business.
- Experience of successfully managing demanding corporate initiatives.
- Strong financial acumen.
- Experience with sales planning, forecasting and CRM.
- Excellent written and oral communication and presentation skills.
- Proven experience of delivering against an operations plan and to agreed targets.
- In-depth understanding of the business.
- Operational awareness.
- Outstanding communication and interpersonal abilities.
- Fluent English is essential; other European languages would be beneficial.
- Ability to travel extensively internationally and domestically.
- Customer driven operational leader with a demonstrated track record of success in senior production-oriented roles in B2B or B2C environments.
- Ability to inspire confidence in their team and throughout all levels of the organisation.
- Extensive experience of production, in end-to-end production management, and managing a portfolio of productions.
- Experience leading people, large/diverse teams and resources around complex schedules, budgets and across broad geographies; experience leading and managing remotely.
- Advanced influencing and negotiating skills, particularly with suppliers and resources.
- Excellent business and financial skills; able to develop and manage budgets.
- Understanding of existing/potential/emerging production technologies, systems, and tools.
- Private Healthcare.
- Employee supported volunteering.
- Enhanced family leave provisions.
- Perkbox and Employee assistance Programme.
- Company sick pay.
- Employee recognition scheme.
- Generous employee referral scheme.
- Clearly defined Career path (and all the important support along the way).
- Access to state-of-the-art technology.
- Global presence and opportunities worldwide.
- Long Service Programme.
Contact Detail:
Encore Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director Project Management
✨Tip Number 1
Network actively within the industry. Attend conferences, trade shows, and user groups where you can meet key players in project management and production. This will not only help you understand the market better but also position you as a knowledgeable candidate who is already engaged with the community.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've inspired teams in previous roles. Prepare anecdotes that highlight your ability to build high-performing cultures and drive operational efficiency, as these are crucial for the Senior Director role.
✨Tip Number 3
Familiarise yourself with Encore's unique value proposition and be ready to articulate it confidently. Understanding their services and how they stand out in the marketplace will demonstrate your commitment and alignment with the company's goals.
✨Tip Number 4
Prepare to discuss your financial acumen in detail. Be ready to explain how you've managed budgets and forecasts in past roles, as this is a key requirement for the position. Highlight any specific tools or systems you've used to enhance financial performance.
We think you need these skills to ace Senior Director Project Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in production environments. Emphasise your leadership roles and any achievements that demonstrate your ability to drive performance and manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, such as your experience in managing budgets, leading diverse teams, and driving operational efficiency.
Showcase Your Communication Skills: Given the importance of communication in this role, ensure that your application reflects your excellent written and oral communication skills. Use clear and concise language, and consider including examples of how you've successfully communicated complex ideas in previous roles.
Highlight Relevant Achievements: Include specific examples of past successes that relate to the key responsibilities of the position. For instance, mention any initiatives you led that improved production performance or enhanced customer satisfaction, and quantify these achievements where possible.
How to prepare for a job interview at Encore Global
✨Showcase Your Leadership Skills
As a Senior Director, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully built high-performing cultures and led diverse teams in previous roles.
✨Understand the Business Inside Out
Familiarise yourself with Encore's operations, values, and market position. Be ready to discuss how your experience aligns with their goals and how you can contribute to their success in the UK market.
✨Prepare for Financial Discussions
Given the emphasis on financial acumen, brush up on your budgeting and forecasting skills. Be prepared to discuss how you've managed budgets in the past and how you plan to ensure financial objectives are met.
✨Demonstrate Customer-Centric Thinking
Since the role involves building customer relationships, think of examples where you've successfully enhanced customer satisfaction and retention. Show that you understand the importance of being customer-driven in production management.
