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- Tasks: Assist the Branch Manager with admin tasks and customer queries in a dynamic team environment.
- Company: Join Allen & Harris, an award-winning estate agency with over 100 years of expertise.
- Benefits: Enjoy a competitive salary, discounts on major brands, and generous holiday entitlement.
- Why this job: Thrive in a fast-paced, positive culture while building a rewarding career.
- Qualifications: Be organised, detail-oriented, and proficient in IT with outstanding customer service skills.
- Other info: We welcome applications from all backgrounds and encourage diversity in our workplace.
The predicted salary is between 15600 - 20800 £ per year.
We are excited to announce a fantastic career opportunity for a Part-Time or Full-Time Branch Administrator to join our Allen & Harris sales team in Whitchurch, Cardiff.
In this role, you will assist the Branch Manager and the wider team with a range of administrative tasks, including:
- Supporting the team with various requests, such as loading details onto property portals.
- Ensuring office expenditure is maintained within budgeted levels.
- Dealing with customer queries both over the phone, via email and face-to-face.
About You:
- Highly efficient, organised, and detail-oriented
- Confident with a professional demeanour
- Proficient in IT, especially Microsoft Office and Excel
- Outstanding customer service skills
- Self-motivated and able to prioritise multiple tasks
- Quick to learn new processes
Benefits:
- Competitive salary of up to £26,000 (pro-rata for part-time hours and based on experience).
- Access to Perks at Work – discounts on major brands and services.
- Business mileage reimbursement for travel between branches.
- Generous holiday entitlement plus bank holidays.
Key Qualities for Success:
- Responsible: Lead by example, always putting the customer first and upholding strong ethical standards.
- Clear Communicator: Use straightforward, everyday language to simplify complex information.
- Passionate and Determined: Work towards achieving personal, team, and business goals.
- Authentic: Build strong relationships with colleagues and leaders, maintaining an approachable, friendly attitude.
If you're passionate about what you do and thrive in a fast-paced, positive environment, we want to hear from you. Apply with your CV today to join us and build an exciting and rewarding career journey!
Allen & Harris are an award-winning estate agency and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Part-Time or Full-Time Branch Administrator employer: Allen and Harris
Contact Detail:
Allen and Harris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time or Full-Time Branch Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding how to load details onto property portals and manage office expenditure will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Brush up on your Microsoft Office and Excel skills, as proficiency in these tools is crucial for the role. Consider taking a quick online course or tutorial to ensure you're confident in using them effectively.
✨Tip Number 3
Prepare examples of how you've provided outstanding customer service in previous roles. Being able to share specific instances where you resolved queries or built strong relationships will demonstrate your suitability for the position.
✨Tip Number 4
Research Allen & Harris and their values. Understanding their commitment to customer service and ethical standards will help you align your responses during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Part-Time or Full-Time Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your organisational skills, customer service experience, and proficiency in IT, particularly Microsoft Office and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have demonstrated the key qualities they are looking for, such as being responsible, a clear communicator, and self-motivated.
Highlight Relevant Experience: In your application, focus on any previous administrative roles or customer service positions. Use bullet points to clearly outline your responsibilities and achievements in these roles, making it easy for the hiring team to see your suitability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Allen and Harris
✨Showcase Your Organisational Skills
As a Branch Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks in the past, and be ready to discuss your methods for staying organised and efficient.
✨Demonstrate Customer Service Excellence
Since the role involves dealing with customer queries, think of specific instances where you provided outstanding customer service. Be prepared to share these stories during the interview to highlight your skills.
✨Familiarise Yourself with Microsoft Office
Proficiency in IT, especially Microsoft Office and Excel, is crucial. Brush up on your skills and be ready to discuss how you've used these tools in previous roles, or even consider bringing a portfolio of your work if applicable.
✨Communicate Clearly and Confidently
The job requires clear communication, so practice articulating your thoughts in a straightforward manner. During the interview, aim to simplify complex information and demonstrate your ability to communicate effectively with different audiences.
