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- Tasks: Lead and manage operations across multiple sites, ensuring exceptional service and client satisfaction.
- Company: Join RS Integrated Supply, a top provider of integrated supply solutions for manufacturing industries.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and career development opportunities.
- Why this job: Be part of a high-performing team that values collaboration and continuous improvement.
- Qualifications: Fluent in German, with strong leadership and interpersonal skills; operational experience preferred.
- Other info: Flexibility to travel within the EU is required.
The predicted salary is between 36000 - 60000 £ per year.
Applicants must be flexible to travel and stay away from home including EU travel. MUST BE FLUENT IN GERMAN LANGUAGE.
About us: Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.
We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond.
Working within the Client Relationship and Operations department on a Strategic Account, with a Client and Teams that expects the best result. The team are high performers who will benefit from a leader that demonstrates the company values and leads by example.
As a Multi-site Operations Manager, you will be responsible for:
- Owning the Client Relationship at a site level, ensuring the site is achieving company and site objectives.
- Directing, supervising and assisting all site operational functions including but not limited to service level objectives, system integration, procurement initiatives, savings targets, value-added service, and inventory management assistance.
- Implementing organizational best practices within each site.
- Ensuring exceptional service is delivered across client sites.
- Managing a team of site-based store personnel and all relevant line management accountabilities.
- Driving SLA and KPI performance.
- Embedding and driving a culture of continuous improvement across all site locations and throughout the team.
- Utilising data to identify opportunities and drive efficiencies in the above processes.
- Developing strong client relationships through the communication and management of the above.
- Managing all elements relating to the store's solutions that deliver against the client satisfaction scorecard.
- Working collaboratively with the Client services manager and the strategic partner managers to ensure all service elements of client contracts are achieved.
- Providing a full and clear training program to drive consistent performance across all locations.
The successful Multi-site Operations Manager will have:
- The ability to lead a team to deliver strong results.
- Excellent interpersonal skills, with the ability to build long-term relationships with clients and stakeholders at site level and senior level.
- Experience in leadership of teams across multiple locations with demonstrable success in engagement and influence.
- Ability to interpret reports and KPI data into deliverable actions.
- Operational background which can credibly demonstrate the above.
- Fluent in German language - written and spoken.
In return our client will offer the successful Multi-site Operations Manager:
- Single-person private medical insurance.
- 25 days annual leave + bank holidays (for every year in the business these go up 1 day per year).
- 2 days volunteer leave per year.
- Pension at 5% EE, 3% ER.
- Retail discount schemes.
- Free Employee Assistance Programme – Legal, medical, and financial advice.
- Career and training development opportunities.
- Cycle to work scheme.
- Option to buy additional holidays.
- Company shares saving scheme – subject to a qualifying period.
- 1 x Death in Service in UK and Ireland.
Please Note: If you use our online application system, you will provide the requested information to Curve Group which provides this online service for us. Once you click 'apply now’ you will either go to the online job description or be invited to email your CV to The Curve Group and they will hold the information you submit but our client will have access to it. The Curve Group is our client’s outsourced partner for Recruitment and a "Data Processor".
Multi-site Operations Manager - German language employer: RS Integrated Supply
Contact Detail:
RS Integrated Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-site Operations Manager - German language
✨Tip Number 1
Make sure to highlight your fluency in German during any conversations or interviews. This is a crucial requirement for the role, and demonstrating your language skills can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the company's values and culture. Understanding how they operate as 'One Team' and their commitment to delivering exceptional service will help you align your responses and show that you're a good fit.
✨Tip Number 3
Prepare examples of your experience in managing teams across multiple locations. Be ready to discuss specific challenges you've faced and how you successfully led your team to achieve operational goals.
✨Tip Number 4
Research the industries mentioned in the job description, such as Pharmaceuticals and Automotive. Being knowledgeable about these sectors will allow you to speak confidently about how your skills can benefit the company.
We think you need these skills to ace Multi-site Operations Manager - German language
Some tips for your application 🫡
Highlight Your Language Skills: Since fluency in German is a must for this role, make sure to prominently feature your language skills in your CV and cover letter. Provide specific examples of how you've used your German language skills in a professional context.
Demonstrate Leadership Experience: The job requires strong leadership abilities across multiple locations. In your application, include detailed examples of your past leadership roles, focusing on how you successfully managed teams and achieved results.
Showcase Relevant Experience: Tailor your CV to highlight experience in operations management, client relationship management, and any relevant industry knowledge. Use metrics to demonstrate your impact in previous roles, such as improvements in service levels or cost savings.
Align with Company Values: Familiarise yourself with the company's values: 'We are One Team, We Deliver Brilliantly, We Do the Right Thing, and We Make Every Day Better.' Reflect these values in your application by providing examples of how you embody them in your work.
How to prepare for a job interview at RS Integrated Supply
✨Showcase Your Leadership Skills
As a Multi-site Operations Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully managed teams across multiple locations and driven performance improvements.
✨Fluency in German is Key
Since fluency in German is a must for this role, be ready to showcase your language skills during the interview. Consider preparing a brief introduction or discussing your previous experiences in German to highlight your proficiency.
✨Understand the Company Values
Familiarise yourself with the company's values: 'We are One Team, We Deliver Brilliantly, We Do the Right Thing, and We Make Every Day Better.' Be prepared to discuss how you embody these values in your work and how they align with your personal work ethic.
✨Prepare for Operational Questions
Expect questions related to operational management, such as how to drive SLA and KPI performance or implement best practices. Brush up on relevant metrics and be ready to discuss how you've used data to improve operations in your previous roles.
