GRC Executive

We are seeking a proactive and detail-oriented GRC Executive to support a range of key operational functions across the business. In this role, you will assist in managing supplier relationships, coordinating customer contracts, and supporting due diligence processes for both customers and suppliers. You will also contribute to risk management activities, governance frameworks, and Environmental, Social, and Governance (ESG) initiatives.

This is a highly collaborative role that involves working closely with internal teams and stakeholders to help ensure processes run smoothly and efficiently. You'll play an important part in supporting internal tooling and process improvements, with a focus on accuracy, compliance, and continuous improvement.

The ideal candidate will be organised, motivated, and a strong communicator. You’ll be comfortable working as part of a team, juggling multiple tasks and deadlines, and supporting cross-functional initiatives that are essential to our day-to-day operations and long-term goals.

Responsibilities and objectives

Supplier Engagement & Management

• Coordinate supplier relationships and maintain central records, including use of tools like Granite to manage and report on supplier performance.
• Support process improvements to ensure consistent and effective supplier engagement.
• Liaise with internal stakeholders to help track and optimise supplier performance and terms.

Customer Contract Management

• Assist in the coordination and upkeep of customer contracts, using tools like Juro to manage and report on contract types, and ensuring internal alignment and awareness of contractual obligations.
• Serve as a point of contact for contract-related queries and updates across teams.

Customer Due Diligence

• Maintain and help improve the process for responding to customer due diligence requests.
• Coordinate timely and accurate responses, working with relevant departments to gather necessary information.

Framework Management

• Support the Governance Director in tracking and responding to frameworks, ensuring deadlines, compliance, and renewal dates are met.

Risk Management

• Help manage risk registers and reporting tools.
• Assist in identifying and tracking potential risks and support the implementation of mitigating actions.

Environmental, Social, and Governance (ESG)

• Coordinate ESG-related activities and reporting, ensuring input from relevant teams and delivery of contractual social value requirements.
• Support internal communication and tracking of ESG initiatives.

Policy Coordination

• Help maintain internal policy documents related to governance and risk areas.
• Ensure updates are logged, communicated, and accessible to relevant stakeholders.

Internal Tooling & Automation

• Support the rollout and adoption of tools and automation across contract and governance processes.
• Work with cross-functional teams to identify areas for process improvement.

Minimum requirements of role

• Experience supporting business operations, governance, or compliance processes within a corporate or regulated environment.
• Strong organisational skills with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail.
• Confident using technology and tools to manage workflows (e.g. contract management systems, risk registers, or collaboration platforms).
• Comfortable coordinating across teams and gathering information from multiple stakeholders.
• Good written and verbal communication skills, particularly in handling documentation, reports, and internal communications.
• A proactive mindset with a willingness to learn, take ownership of tasks, and suggest process improvements.
• Some familiarity with concepts such as contract management, supplier due diligence, risk registers, policy maintenance, or ESG reporting is desirable.
• Ability to work independently while knowing when to escalate or seek guidance.
• A team player who can work collaboratively in a cross-functional environment.

Other points to note

• You must be a UK resident to apply for this role.

About Cloud Gateway

Cloud Gateway was founded in 2017 with a singular vision: Connect Anything to Everything Immediately .

Cloud Gateway was born from a shared frustration that networking was being left behind. Amongst the clamour to embrace cloud technology, little thought was being given to existing on-prem operations, and even less to the corporate network connecting everything together. Expensive vendor contracts, long lead times, and poor service are still prevalent in the telecommunications sector.

Cloud Gateway is a boutique MSP provider, combining best-of-breed technology with deep network and security expertise. We are the only tech-enabled MSP in the UK market, providing public and private sector customers with a platform to view and monitor their network and security infrastructure, along with the flow of data. Our connectivity and security solutions eliminate the bottlenecks that stifle innovation and digital transformation.

The business is experiencing rapid growth and plans to accelerate this success in 2024 and beyond. We have an ambitious product roadmap and are building a team that can execute our growth strategy.

We passionately believe that our people are the greatest asset we have. Everyone in the business has an important role to play and we’re committed to supporting the development and progression of all our staff.

Company values

We are looking for an individual that understands and reflects our core values, which are;

• Fearlessly Innovate
• Learn and Adapt
• Customer-centric Excellence
• Empowerment & Ownership