At a Glance
- Tasks: Assist customers with inquiries and provide support in French.
- Company: Join a dynamic insurer known for its commitment to customer service.
- Benefits: Enjoy flexible remote work options and a supportive team culture.
- Why this job: Be part of a growing team that values your contributions and offers career growth.
- Qualifications: Fluency in French and a passion for helping others are essential.
- Other info: This is a full-time, permanent role based in Bristol with hybrid working arrangements.
The predicted salary is between 30000 - 42000 £ per year.
Real Recruitment is excited to be working on behalf of our client to find a French-Speaking Insurer Support Representative to join their Bilingual Customer Service teams based in Bristol (BS1) on a full time, permanent basis, with part remote/hybrid working arrangements available.
This is a fantastic opportunity for a customer-focused individual to join a growing team in a supportive environment.
Customer Service Advisor - French Speaking employer: Real Recruitment
Contact Detail:
Real Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - French Speaking
✨Tip Number 1
Brush up on your French language skills, especially in customer service terminology. Being fluent and confident in both English and French will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during any interviews or assessments.
✨Tip Number 3
Research the company’s values and customer service philosophy. Showing that you align with their mission can make a strong impression during your interactions with them.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the role, which can be invaluable when preparing for interviews.
We think you need these skills to ace Customer Service Advisor - French Speaking
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Customer Service Advisor position. Pay attention to the need for French language skills and customer service experience.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, especially any roles where you used your French language skills. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in French. Mention why you are interested in this specific role and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Real Recruitment
✨Brush Up on Your French
Since the role requires you to be a French-speaking Customer Service Advisor, make sure you're comfortable conversing in French. Practice common customer service scenarios in French to demonstrate your fluency during the interview.
✨Know the Company and Its Values
Research the company’s background, values, and mission. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or resolving complaints. Prepare specific examples from your past experiences that showcase your problem-solving skills and customer focus.
✨Show Enthusiasm for Hybrid Working
Since the position offers hybrid working arrangements, express your enthusiasm for this flexibility. Discuss how you can maintain productivity and communication while working both remotely and in the office.