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- Tasks: Support clients with M365 technologies and manage accounts effectively.
- Company: Join a dynamic team in the South West, focused on Modern Workplace solutions.
- Benefits: Enjoy flexible working options and a collaborative work environment.
- Why this job: Perfect for tech enthusiasts wanting to blend support with account management in a vibrant culture.
- Qualifications: Experience in M365/Modern Workplace technologies is essential.
- Other info: This role offers a unique opportunity to grow your career in a supportive setting.
The predicted salary is between 36000 - 60000 £ per year.
Work with a brilliant team based in the South West!
Are you a technical professional with experience in M365/Modern Workplace technologies and keen to make a move into more of a presales/account management role?
We have a fantastic role available for a M365 Technical Support/Account Manager to join a client of ours based in the South West.
Increase your chances of an interview by reading the following overview of this role before making an application.
M365 Technical Support/Account Manager employer: MS Talent Ltd
Contact Detail:
MS Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Technical Support/Account Manager
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365. Being knowledgeable about the platform will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with professionals already working in M365 or account management roles. Attend relevant webinars or local meetups to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss how you've successfully resolved technical issues in the past. Highlighting your problem-solving skills will demonstrate your capability in a support role, which is crucial for this position.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is essential for an account manager role, as you'll need to convey information clearly to clients.
We think you need these skills to ace M365 Technical Support/Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the M365 Technical Support/Account Manager position. Understand the key responsibilities and required skills, especially those related to M365 and Modern Workplace technologies.
Tailor Your CV: Customise your CV to highlight relevant experience in M365 and any previous roles that involved technical support or account management. Use specific examples to demonstrate your expertise and how it aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for M365 technologies and your desire to transition into an account management role. Mention why you are interested in this specific position and how your background makes you a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical support role.
How to prepare for a job interview at MS Talent Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your M365 and Modern Workplace technologies. Be prepared to discuss specific tools and features, as well as how you've used them in past roles. This will demonstrate your expertise and confidence in the subject matter.
✨Prepare for Presales Scenarios
Since this role involves a presales aspect, think about how you would approach potential clients. Prepare examples of how you've successfully communicated technical solutions to non-technical stakeholders, highlighting your ability to bridge the gap between tech and business.
✨Understand the Company Culture
Research the company’s values and culture. During the interview, align your answers with their ethos and show how you would fit into their team. This can help you stand out as a candidate who is not only qualified but also a good cultural match.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the role and the team. This shows your genuine interest in the position and helps you assess if the company is the right fit for you. Consider asking about the challenges the team currently faces or the goals they aim to achieve.
