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- Tasks: Administer hearing tests and provide exceptional aftercare to clients.
- Company: Join Amplifon, a global leader in hearing care with a focus on improving lives.
- Benefits: Enjoy uncapped commission, a company car or allowance, and 25 days holiday.
- Why this job: Be part of a supportive team with opportunities for growth and international experience.
- Qualifications: Must be a registered Hearing Aid Dispenser with excellent customer service skills.
- Other info: Receive 4 weeks of training and potential relocation assistance up to £2,000.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Audiologist who is passionate about delivering exceptional service to join one of our most successful stores at Amplifon, located on St Albans High Street.
About the role:
- You will be working in our St Albans branch with a dedicated Sales & Customer Service Advisor to help manage your diary and greet customers, so you can focus on delivering the best patient care.
- We can offer you top-of-the-range testing equipment and the latest hearing aids to provide the best clinical service to your patients.
- Uncapped monthly and quarterly commission plus a company car or car allowance.
- You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.
- An opportunity to move into an Area Manager position, join the training team, or work for Amplifon in a different country.
- 4 weeks of training before starting from our team to help you deliver the best clinical experience and deliver sales.
Package:
- Generous basic salary, based on experience
- Uncapped Commission (monthly and quarterly) with no minimum threshold
- Company Car OR Car Allowance
- 25 days holiday (plus bank holidays)
- Employee Assistance Program
- Auto-enrolment pension
- Private dental & healthcare after probation
- Employee benefits (discounts, savings and more)
- Potential to move into training roles, Area Manager positions or work for Amplifon in a different country.
- Possible relocation assistance of up to £2,000 for candidates willing to relocate.
Responsibilities:
- Administering hearing tests, assessing client needs and informing them of the options available to them.
- Providing an aftercare service in line with the Amplifon aftercare programme.
- Managing the clinic with the support of a Sales & Customer Advisor including staff management.
- Ensuring that the team provide a professional, courteous and high-quality service.
- Delivering a positive Amplifon customer journey experience that exceeds expectations.
- Act as a role model for Amplifon by developing and maintaining strong relationships with various stakeholders including colleagues, local community and other clinicians.
About You:
- Registered Hearing Aid Dispenser with the HCPC
- Exceptional standards of customer care and service
- Commercial sensitivity
- Strong analytical and judgement ability
- Effective communication style
- Organised and efficient with time
About Amplifon:
As a world leading private hearing specialist, operating in 26 countries worldwide, we have one focus; our customers' quality of life. Across the UK our dedicated front and back-office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting and hearing aid technologies. From hearing care to business support roles, our colleagues are devoted to improving the lives of people with hearing difficulties.
If you share our passion for hearing care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.
If this sounds like an exciting opportunity or you would like some more information then hit apply!
Hearing Aid Audiologist (St Albans) employer: Amplifon
Contact Detail:
Amplifon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist (St Albans)
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and testing equipment. Being knowledgeable about the products you will be working with can set you apart during interviews and show your passion for the role.
✨Tip Number 2
Network with current employees or professionals in the audiology field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your approach to customer care and how you would handle various patient scenarios. Amplifon values exceptional service, so demonstrating your commitment to patient care can make a strong impression.
✨Tip Number 4
Research Amplifon's community involvement and any local initiatives they support. Showing that you understand their mission and are eager to contribute to the local community can highlight your alignment with their values.
We think you need these skills to ace Hearing Aid Audiologist (St Albans)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a Registered Hearing Aid Dispenser and any relevant experience in customer care. Emphasise your analytical skills and ability to communicate effectively, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing care and exceptional customer service. Mention specific experiences where you exceeded customer expectations and how you can contribute to Amplifon's mission.
Highlight Relevant Skills: In your application, clearly outline your skills related to administering hearing tests and providing aftercare services. Use examples to demonstrate your organisational abilities and commercial sensitivity.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with top-of-the-range equipment and the potential for career advancement within Amplifon. This will show your commitment to both the role and the company.
How to prepare for a job interview at Amplifon
✨Show Your Passion for Audiology
Make sure to express your enthusiasm for hearing care and how it impacts people's lives. Share personal stories or experiences that highlight your commitment to providing exceptional service.
✨Demonstrate Your Customer Care Skills
Prepare examples of how you've delivered outstanding customer service in the past. Be ready to discuss how you would handle difficult situations or exceed customer expectations in your role as an Audiologist.
✨Familiarise Yourself with Amplifon's Values
Research Amplifon’s mission and values before the interview. Understanding their focus on customer quality of life will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask about the role, team dynamics, and growth opportunities within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
