At a Glance
- Tasks: Join our Watford team to deliver exceptional hearing care and manage patient relationships.
- Company: Amplifon is a global leader in hearing solutions, dedicated to improving lives across 26 countries.
- Benefits: Enjoy uncapped commission, a company car or allowance, 25 days holiday, and private healthcare.
- Why this job: Be part of a supportive team with opportunities for growth and international experience.
- Qualifications: Must be a registered Hearing Aid Dispenser with excellent customer service skills.
- Other info: Receive 4 weeks of training and potential relocation assistance up to £2,000.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Audiologist who is passionate about delivering exceptional service to join one of our most successful stores at Amplifon, located on Watford High Street.
About the role:
- You will be working in our Watford branch with a dedicated Sales & Customer Service Advisor to help manage your diary and greet customers, so you can focus on delivering the best patient care.
- We can offer you top-of-the-range testing equipment and the latest hearing aids to provide the best clinical service to your patients.
- Uncapped monthly and quarterly commission plus a company car or car allowance.
- You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.
- An opportunity to move into an Area Manager position, join the training team, or work for Amplifon in a different country.
- 4 weeks of training before starting from our team to help you deliver the best clinical experience and deliver sales.
Package:
- Generous basic salary, based on experience.
- Uncapped Commission (monthly and quarterly) with no minimum threshold.
- Company Car OR Car Allowance.
- 25 days holiday (plus bank holidays).
- Employee Assistance Program.
- Auto-enrolment pension.
- Private dental & healthcare after probation.
- Employee benefits (discounts, savings and more).
- Potential to move into training roles, Area Manager positions or work for Amplifon in a different country.
- Possible relocation assistance of up to £2,000 for candidates willing to relocate.
Responsibilities:
- Administering hearing tests, assessing client needs and informing them of the options available to them.
- Providing an aftercare service in line with the Amplifon aftercare programme.
- Managing the clinic with the support of a Sales & Customer Advisor including staff management.
- Ensuring that the team provide a professional, courteous and high-quality service.
- Delivering a positive Amplifon customer journey experience that exceeds expectations.
- Act as a role model for Amplifon by developing and maintaining strong relationships with various stakeholders including colleagues, local community and other clinicians.
About You:
- Registered Hearing Aid Dispenser with the HCPC.
- Exceptional standards of customer care and service.
- Commercial sensitivity.
- Strong analytical and judgement ability.
- Effective communication style.
- Organised and efficient with time.
About Amplifon:
As a world leading private hearing specialist, operating in 26 countries worldwide, we have one focus; our customers' quality of life. Across the UK our dedicated front and back-office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting and hearing aid technologies. From hearing care to business support roles, our colleagues are devoted to improving the lives of people with hearing difficulties.
If you share our passion for hearing care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.
If this sounds like an exciting opportunity or you would like some more information then hit apply!
Hearing Aid Audiologist (Watford) employer: Amplifon
Contact Detail:
Amplifon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist (Watford)
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and testing equipment. Being knowledgeable about the products and services Amplifon offers will not only impress during your interview but also show your passion for delivering exceptional patient care.
✨Tip Number 2
Network with current employees or professionals in the audiology field. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role emphasises exceptional standards of customer care, having specific examples ready will demonstrate your ability to deliver a positive customer journey.
✨Tip Number 4
Research Amplifon's values and mission. Understanding their commitment to improving the quality of life for customers will help you align your answers with their goals, making you a more attractive candidate.
We think you need these skills to ace Hearing Aid Audiologist (Watford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Hearing Aid Audiologist. Emphasise your customer service experience and any clinical qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing care and exceptional customer service. Mention specific experiences that demonstrate your ability to deliver high-quality patient care.
Highlight Relevant Qualifications: Clearly state your registration as a Hearing Aid Dispenser with the HCPC in your application. Include any additional certifications or training that may enhance your candidacy.
Showcase Your Soft Skills: In your application, highlight your communication skills, organisational abilities, and commercial sensitivity. Provide examples of how you've successfully managed client relationships in the past.
How to prepare for a job interview at Amplifon
✨Show Your Passion for Audiology
Make sure to express your enthusiasm for hearing care and how it impacts people's lives. Share any personal experiences or motivations that led you to pursue a career in audiology, as this will resonate well with the interviewers.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to meet a client's needs, as this role heavily focuses on delivering a positive customer journey.
✨Familiarise Yourself with Amplifon's Values
Research Amplifon’s mission and values before the interview. Understanding their commitment to quality of life and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Prepare for Clinical Scenarios
Be ready to discuss your clinical experience and how you would handle specific scenarios related to hearing tests and patient care. This could include assessing client needs or providing aftercare services, so think through your approach to these situations.