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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique environment with opportunities for personal development and career progression.
- Qualifications: Experience as a General Manager or similar role in bars, restaurants, or cafés is essential.
- Other info: Participate in exciting staff events like Loungefest and enjoy shared tips across the team.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do, thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés, or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment, plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with our brand values and culture. Understanding what makes our lounges unique will help you demonstrate how your management style aligns with our vision during any discussions or interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and develop staff will resonate well with us.
✨Tip Number 4
Research the local community and think about how you can enhance the lounge's connection with it. Bringing ideas on community engagement can set you apart as a candidate who truly understands the role's impact.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in hospitality settings. Emphasise your leadership skills and any specific achievements that demonstrate your ability to meet KPIs and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention how you plan to create an amazing atmosphere in the Lounge and ensure every customer leaves happy.
Highlight Relevant Experience: In your application, focus on your previous roles as a General Manager or similar positions. Discuss your experience with training and recruitment, as well as your familiarity with food safety and stock management.
Showcase Your Understanding of the Brand: Research the company and its values. In your application, reflect your understanding of what makes their lounges special and how you can contribute to maintaining those high standards while bringing your own unique flair.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training, motivation, and conflict resolution.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you have used data to make informed decisions regarding labour, stock management, and customer satisfaction in previous positions.
✨Demonstrate Customer Focus
The role requires ensuring every customer leaves happy. Prepare to discuss strategies you've implemented to enhance customer experience and how you've handled feedback or complaints effectively.
✨Emphasise Your Adaptability
Every lounge has its unique vibe. Be ready to talk about how you adapt your management style to fit different environments and how you plan to bring your own flair to the lounge while maintaining brand standards.
