Housekeeping Coordinator

We are looking for a dedicated Housekeeping Coordinator for the Housekeeping department at one of Londons luxury hotels.

As the Housekeeping Coordinator, you will be the primary point of contact for guests and internal departments regarding housekeeping operations. Your role will be essential in organising the housekeeping team to ensure the hotel is cleaned efficiently and to the highest standards.

Using workforce management software, you will oversee shift coverage, analyse operational data, and coordinate with housekeeping supervisors, external contractors, and the Reservations team to schedule maintenance effectively.

Key Responsibilities:

• Allocate tasks and prepare daily section sheets to optimise workflow.

• Assist with cleaning duties when necessary to maintain service levels.

• Manage housekeeping supplies, report and follow up on maintenance issues.

• Address guest enquiries and complaints promptly and professionally.

• Ensure show rooms are always prepared for potential guests.

• Oversee administrative duties, including managing timesheets and maintaining departmental notice boards.

• Handle lost property, ensure key security, and enforce internal policies and procedures.

• Place supply orders and contribute to overall housekeeping management.

This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. If youre passionate about maintaining high housekeeping standards and enjoy working in a dynamic team, wed love to hear from you!

What We Are Looking For:

• Prior experience in a supervisory, administrative or office coordination role within the hospitality sector.
• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn. You may be required to work different and/or additional hours of work and carry out additional reasonable tasks to meet the needs of the hotel.
• A Can Do attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

What We Are Offering:

• Competitive salary based on experience.
• Service charge.
• Immediate start.

Only those with relevant experience will be considered.

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