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- Tasks: Manage student casework and support investigations while preparing reports.
- Company: Join a leading London University known for its commitment to education and diversity.
- Benefits: Enjoy hybrid working with 2 days on-site and flexible remote options.
- Why this job: Make a real impact in student affairs while developing your administrative skills in a supportive environment.
- Qualifications: Previous experience in a similar role, strong admin skills, and excellent communication abilities required.
- Other info: Immediate start available; perfect for those looking to gain valuable experience in higher education.
The predicted salary is between 28800 - 43200 £ per year.
Our client, a leading London University, are currently looking to recruit a temporary Senior Student Casework Administrator on a full-time basis. Starting as soon as possible and running for 3 months in the first instance, the post will be hybrid working of 2 days per week on site and the remainder remote.
Key responsibilities for this post will include:
- Management of a case load of basic referrals to the Student Conduct and Appeals Office
- Supporting in investigation and bringing cases to resolution in line with the university's regulations and processes
- Preparing documents and reports with regards to case information and proceedings, and deliver to a variety of stakeholders
- Providing advice and information to staff and students on basic case issues and regulations
- Supporting the maintenance and management of the office's records, databases, and email inboxes
To be considered for this post, you will have previous experience of working in a similar role, ideally within a university, with strong administration experience, including analysing complex information, and a meticulous eye for detail. You will have excellent problem-solving and communication skills and will be organised, capable of managing and prioritising a varied workload, work well under pressure and demonstrate a flexible attitude to work.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Senior Student Casework Administrator employer: Prospect Us
Contact Detail:
Prospect Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Student Casework Administrator
✨Tip Number 1
Familiarise yourself with the university's regulations and processes related to student conduct and appeals. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the university, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your problem-solving skills and attention to detail. Be ready to discuss how you've managed similar workloads and resolved complex issues in previous roles.
✨Tip Number 4
Since the role requires immediate availability, make sure to communicate your readiness clearly. If you can start at short notice, highlight this in your conversations to show your eagerness for the position.
We think you need these skills to ace Senior Student Casework Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and casework, particularly within a university setting. Use specific examples that demonstrate your problem-solving skills and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and express your enthusiasm for working in a hybrid environment.
Highlight Relevant Skills: In your application, emphasise your organisational skills and ability to manage a varied workload. Mention any experience you have with databases and record management, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A meticulous eye for detail is essential for this position, so ensure your application reflects that quality.
How to prepare for a job interview at Prospect Us
✨Showcase Your Experience
Make sure to highlight your previous experience in similar roles, especially within a university setting. Be prepared to discuss specific examples of how you've managed casework and resolved issues in the past.
✨Demonstrate Attention to Detail
Given the meticulous nature of the role, it's crucial to showcase your attention to detail. Bring examples of reports or documents you've prepared that required careful analysis and precision.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to navigate complex situations and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with University Regulations
Research the university's regulations and processes related to student conduct and appeals. Being knowledgeable about these will demonstrate your commitment and readiness for the role.
