At a Glance
- Tasks: Manage global client relationships and achieve sales targets while providing top-notch service.
- Company: Join one of the UK's largest independent Insurance Brokers, known for its supportive culture.
- Benefits: Enjoy 26 days holiday, career progression, mental wellbeing support, and a paid volunteering day.
- Why this job: Be part of a growing team that values personal development and makes a social impact.
- Qualifications: Experience in Financial Services is essential; Cert CII preferred but not mandatory.
- Other info: Opportunity to work with international clients and gain valuable market knowledge.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join one of the UKs largest independent Insurance Brokers as an International Consumer Consultant. This role has come about because of growth and expansion in the team, and we are looking for someone who can successfully manage a portfolio of international clients and deliver a personal new business and retention target.
What you will do as an International Consumer Consultant:
- You will be involved in overseeing and supporting the management of global client relationships.
- Providing comprehensive advice to consumers globally based.
- Working alongside key internal and external relationships and stakeholders, which includes talking to customers and providers all over the world.
Key Role Accountabilities:
- Collate annual business plan based on agreed sales targets and objectives.
- Achieve agreed annual sales target and revenue.
- Find networking opportunities that will allow us to gain access to a wider audience including Towergate Insurance Brokers, Introducers, WBN broker partners.
- Work alongside all Towergate Employee Benefits sales team (non-licensed) on any international opportunities.
- Build relationships with UK sales advisors via referral process to look at organic growth from their existing books.
- Assist in growth of international consumer book by supporting group scheme leaver service or switching back to UK PMI.
- All year-round support and service any new clients introduced to Towergate Employee Benefits.
- Having a clear understanding of the international markets and rules and regulations that Towergate Employee Benefits must comply with.
- Ensure all client queries, claims/invoice issues, chasing membership packs, certificates are dealt with to ensure a high-level service is being offered to our clients.
- Follow and implement all international business using the international sales process.
- Attend insurer training on a regular basis to ensure market knowledge levels are kept up to date.
- Fulfil any CPD or training needs as necessary to improve results and ensure correct information is supplied to clients.
What we are looking for in an International Consumer Consultant:
Qualifications & Experience:
- Experience within Financial Services/General Insurance market is essential.
- A proven ability to negotiate successfully on behalf of clients to deliver New Business and Renewal Targets.
- Broad understanding of the healthcare market (UK & International).
- Ideally possess some knowledge of other insurance products.
- Experience in relationship building with Insurers/Providers, Clients and Sales Consultants.
- Experience of working in a changing market.
- Minimum of Cert CII (IF7) or willingness to study towards qualification.
Person Specification:
- Professional client focused approach.
- Strong sales skills and a desire to add value to the existing international proposition.
- Strong personable telephone manner.
- Analytical and good judgement.
- Exceptional effective verbal and written communication skills.
- Well organised and can respond well under pressure and meeting deadlines.
- Working well as part of a team as well as being able to work for periods using own initiative.
- Experienced in using Microsoft Office Programs.
- Efficient and Reliable.
In return you will be welcomed and supported by our Ardonagh family and join an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team members will be in touch.
If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.
International Consumer Consultant employer: Towergate Employee Benefits
Contact Detail:
Towergate Employee Benefits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Consumer Consultant
✨Tip Number 1
Familiarise yourself with the international insurance market and regulations. Understanding the nuances of different countries' healthcare systems will give you an edge in discussions with clients and stakeholders.
✨Tip Number 2
Network actively within the financial services sector. Attend industry events, webinars, or local meetups to connect with potential clients and partners, which can help you build relationships that are crucial for this role.
✨Tip Number 3
Enhance your negotiation skills through practice and training. Since this role requires successful negotiation on behalf of clients, being well-prepared and confident in your approach will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work under pressure by sharing examples from past experiences. This role demands excellent organisational skills and the ability to meet deadlines, so demonstrating your capability in these areas will be beneficial.
We think you need these skills to ace International Consumer Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Financial Services and General Insurance market. Emphasise your ability to negotiate and achieve sales targets, as well as any experience with international clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the healthcare market and your relationship-building skills. Mention specific examples of how you've successfully managed client relationships or achieved sales goals in the past.
Highlight Relevant Qualifications: Clearly state your qualifications, especially if you have the Cert CII (IF7) or are willing to study towards it. This shows your commitment to professional development and aligns with the company's expectations.
Showcase Communication Skills: Since exceptional verbal and written communication skills are crucial for this role, ensure your application is free from errors and clearly conveys your message. Use a professional tone while still being personable.
How to prepare for a job interview at Towergate Employee Benefits
✨Research the Company and Industry
Before your interview, make sure to thoroughly research the company and the insurance industry, especially in relation to international markets. Understanding their services, values, and recent developments will help you tailor your responses and show genuine interest.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experiences where you successfully negotiated or resolved issues, particularly in a financial services context.
✨Demonstrate Your Sales Acumen
Since the role involves achieving sales targets, be ready to discuss your sales strategies and successes. Highlight specific instances where you met or exceeded targets, and how you built relationships with clients and stakeholders.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise responses. Be prepared to demonstrate your verbal and written communication skills, as well as your ability to engage with diverse clients across different cultures.