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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join MP Moran Builders Merchant, a leader in the builders merchant industry.
- Benefits: Enjoy a competitive salary, staff discounts, and 25 days annual leave plus your birthday off.
- Why this job: Be part of a collaborative culture focused on growth and exceptional customer experiences.
- Qualifications: Experience in builders merchants, strong communication skills, and proficiency in Microsoft packages required.
- Other info: Opportunity for professional development and recognition through long service awards.
The predicted salary is between 60000 - 70000 £ per year.
Branch Manager – Willesden
This is an exciting opportunity for an experienced, results-driven individual to join MP Moran Builders Merchant as the Branch Manager of our Willesden store. As Branch Manager you will bring an enthusiastic and strategic approach, driving staff development, continual growth, and improvements as well as developing a motivated and highly customer focused team.
What we are looking for…
- Previous experience in a builders merchants, with product and market knowledge
- Effective listening and communication skills
- Ability to set and encourage the achievement of appropriate goals for self and others
- Excellent IT skills, including proficiency in all Microsoft packages
- Ability to accurately report and present results
- Exceptional customer services skills with a proven track record of achieving results
Benefits
- Highly competitive bonus reward scheme
- Annual salary of £60-70k
- Staff discount
- Employee assistance program
- Annual leave 25 days plus your birthday off
- Life assurance
- Pension scheme
- Wider Wallet – offering discounts and benefits
- Long service awards
Key Responsibilities of the Branch Manager:
Profit and Loss Management
- Grow sales, maximise margin and reduce overheads to exceed targets and deliver best-in-class financial performance.
Team Leadership
- Recruit, train, and manage a high-performing team
- Provide guidance, coaching, and motivation to enhance staff skills and productivity.
- Drive a positive and collaborative work environment
- Collaborate with key stakeholders to ensure all departments work together to achieve company’s goals
Sales and Customer Service
- Manage sales initiatives to increase profit and market share
- Develop strong relationships with customers and suppliers to drive profitable business growth
- Lead, motivate and empower your team to deliver great customer service
- Ensure the Branch offers ‘best-in-class’ customer service through company initiatives
- Resolve customer issues and concerns in a professionally and promptly
- Manage the full operation of the branch, ensuring high standards for safety, storage efficiency, housekeeping, and product accessibility.
Stock Management
- Oversee inventory levels, product availability, and supply chain operations
- Implement effective inventory control and procurement practices
Health and Safety
- Ensure compliance with safety regulations, company policies, and industry standards.
- Maintain a safe working environment for employees and customers.
Branch Manager employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarize yourself with the builders merchant industry. Understanding the products, market trends, and customer needs will give you a significant edge during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience. Be prepared to share specific examples of how you've successfully managed teams, driven performance, and fostered a positive work environment in previous roles.
✨Tip Number 3
Demonstrate your customer service skills. Think of instances where you've gone above and beyond for customers, as this aligns perfectly with the role's focus on exceptional service.
✨Tip Number 4
Prepare to discuss your approach to profit and loss management. Be ready to explain how you've previously grown sales and maximized margins, as this is a key responsibility of the Branch Manager.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in builders merchants and showcases your product and market knowledge. Emphasize your leadership skills and any relevant achievements in team management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and outlines how your skills align with the key responsibilities of the Branch Manager position. Mention specific examples of how you've driven sales and improved customer service in past roles.
Highlight IT Proficiency: Since excellent IT skills are required, be sure to mention your proficiency in Microsoft packages and any other relevant software. Provide examples of how you've used technology to enhance operations or reporting in previous positions.
Showcase Customer Service Skills: Demonstrate your exceptional customer service skills by including specific instances where you resolved customer issues or led initiatives that improved customer satisfaction. This will help illustrate your ability to deliver 'best-in-class' service.
How to prepare for a job interview at MP Moran
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of the builders merchant industry. Discuss specific products, market trends, and how you can leverage this knowledge to drive sales and improve customer service.
✨Highlight Leadership Experience
Prepare examples of how you've successfully led teams in the past. Focus on your ability to recruit, train, and motivate staff, as well as how you've fostered a positive work environment.
✨Discuss Financial Acumen
Be ready to talk about your experience with profit and loss management. Share specific strategies you've used to grow sales, maximize margins, and reduce overheads in previous roles.
✨Emphasize Customer Service Skills
Prepare to discuss your approach to customer service. Provide examples of how you've resolved customer issues and built strong relationships with clients to drive business growth.
