The Legal Ombudsman

The Legal Ombudsman is an independent organization established to provide a fair and impartial service for resolving complaints about legal services in England and Wales. Our mission is to ensure that consumers receive the quality of service they deserve from their legal providers.

We handle complaints from individuals who feel they have been treated unfairly by their solicitors, barristers, or other legal professionals. Our vision is to promote high standards within the legal profession and to enhance public confidence in legal services.

At The Legal Ombudsman, we offer a straightforward process for clients to voice their concerns. Our services include:

• Investigating complaints about legal service providers.
• Providing guidance on how to resolve issues amicably.
• Ensuring that legal professionals adhere to the highest standards of conduct.

We are committed to transparency and accountability, regularly publishing reports on our findings and the trends we observe in complaints. Our team consists of experienced professionals dedicated to delivering justice and fairness.

By fostering better communication between clients and legal practitioners, we aim to reduce the number of disputes and improve overall satisfaction with legal services. Join us in our effort to create a more trustworthy legal environment for everyone.