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- Tasks: Manage customer orders and support after-sales processes in a dynamic motorsport environment.
- Company: Join Toyota Gazoo Racing Europe, a leader in motorsport innovation and team spirit.
- Benefits: Enjoy competitive pay, 30 days holiday, and a free gym on-site.
- Why this job: Be part of an exciting team passionate about motorsport and technical innovation.
- Qualifications: Strong communication skills and technical experience in automotive or related fields required.
- Other info: Experience a fulfilling workplace culture within a multinational company.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Don’t just go to work; become part of a unique company within a fast-moving industry. Toyota Gazoo Racing Europe – creating excitement through team spirit and advanced technology!
We are looking for a Coordinator (m/f/d) After Sales Customer Motorsport to support the GT projects. Are you a team player who thrives on responsibility, with strong communication skills? Then you are the right person to take on this challenge. Experience teamwork and be inspired by the passion of our 450-strong workforce for motorsport and automotive projects.
What we offer:
- Exciting projects and a place for technical freedom and innovation to get things moving.
- Attractive benefits packages e.g. competitive remuneration, social benefits, 30 days annual holiday, free on-site gym.
- A challenging, fulfilling workplace in a multi-national company within a familiar atmosphere - driven by fascination and passion.
Job Description / Tasks:
- Complete processing of customer orders in SAP (Sales & Distribution) from receipt of order to invoicing.
- Lead quantity planning and support necessary departments in maintaining appropriate stock levels.
- Steer parts pricing and sales management, including parts cost, sales price ratio, monitoring sales figures, and forecasting.
- Work cross-functionally with supply chain, manufacturing, stores, and freight departments to coordinate spare parts supply.
- Support the team in day-to-day business activities, including communication, after-sales, and customer management.
- Further develop and optimize after-sales processes.
The successful candidate will have:
- Excellent communication skills, confidently and knowledgeably engaging as a customer-facing representative of the company.
- Technical education/training with several years of job-specific practical experience.
- Good understanding of car components, stock management, and parts flow in a manufacturing environment.
- ERP and Lifing System knowledge (SAP and Teamcenter preferred, but not essential).
- A “customer first” approach with strong interpersonal skills to develop and use collaborative relationships, employing appropriate soft skills to reduce tension and resolve conflicts when necessary.
- A methodical approach and attention to detail, working to the highest standards.
- The ability to prioritize workload according to project demands and remain focused under pressure.
- Problem-solving skills and enjoyment in tackling the challenges of a dynamic environment within a team striving to deliver their best in the championship.
- Comprehensive technical understanding within the field of motorsport (beneficial).
Interested in this exciting opportunity? We look forward to receiving your application!
Coordinator (m/w/d) After Sales Customer Motorsport employer: TOYOTA GAZOO Racing Europe
Contact Detail:
TOYOTA GAZOO Racing Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator (m/w/d) After Sales Customer Motorsport
✨Tip Number 1
Familiarise yourself with the motorsport industry and Toyota Gazoo Racing's projects. Understanding their current initiatives and challenges will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the motorsport and automotive sectors. Attend industry events or join online forums to connect with people who can provide insights or even refer you to opportunities at Toyota Gazoo Racing.
✨Tip Number 3
Brush up on your SAP knowledge, especially in Sales & Distribution. If you have access to training resources, consider taking a short course to enhance your skills, as this will be crucial for the role.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships and resolved conflicts in previous roles. Being able to demonstrate your 'customer first' approach will set you apart during the interview process.
We think you need these skills to ace Coordinator (m/w/d) After Sales Customer Motorsport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your communication skills, technical education, and any experience in after-sales or customer management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motorsport and your understanding of the role. Mention specific examples of how you've successfully managed customer orders or worked cross-functionally in previous positions.
Highlight Technical Skills: If you have experience with SAP or similar ERP systems, be sure to mention it. Discuss your understanding of car components and stock management, as these are crucial for the role.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've tackled challenges in a dynamic environment. This could include situations where you resolved conflicts or improved processes in previous roles.
How to prepare for a job interview at TOYOTA GAZOO Racing Europe
✨Showcase Your Communication Skills
As a Coordinator in After Sales Customer Motorsport, strong communication skills are essential. Be prepared to demonstrate how you've effectively engaged with customers and team members in the past. Use specific examples to highlight your ability to convey information clearly and resolve conflicts.
✨Demonstrate Technical Knowledge
Having a solid understanding of car components and stock management is crucial for this role. Brush up on relevant technical terms and concepts before the interview. You might be asked about your experience with ERP systems like SAP, so be ready to discuss any practical knowledge you have.
✨Emphasise Teamwork and Collaboration
This position requires working cross-functionally with various departments. Share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to build relationships and work towards common goals, especially in high-pressure situations.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific challenges you've encountered in your previous roles and how you tackled them. Show that you can remain calm under pressure and prioritise tasks effectively to meet project demands.
