Service Advisor

Service Advisor

Crawley Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: Engage with customers and manage service bookings at a leading car dealership.
  • Company: Join a well-known car dealership in the Crawley area, renowned for its customer service.
  • Benefits: Enjoy a competitive salary, bonus scheme, and a Monday to Friday work schedule with no weekends.
  • Why this job: Be part of a dynamic team where your customer skills can shine and make a difference.
  • Qualifications: 2 years of experience in a similar role; ideal for those from a Main Dealer or Garage background.
  • Other info: Perfect for technicians looking to transition into a customer-facing role.

On behalf of a well known Car Dealership in the Crawley area, we are recruiting for a Service Advisor. Ideally we are looking for a Service Advisor with at least 2 years experience within a similar role and who has excellent customer skills to engage and communicate with our customers.

We are looking for a Service Advisor with a Main Dealer or Independent Garage background, even a possible Technician looking to come out of the Workshop.

In return, a generous basic salary and bonus scheme will be offered to the successful Service Advisor. This is a Monday - Friday role with no weekends.

Service Advisor employer: Link Personnel

As a leading car dealership in the Crawley area, we pride ourselves on being an excellent employer that values our employees' contributions and well-being. Our supportive work culture fosters collaboration and growth, offering comprehensive training and development opportunities to help you advance your career. With a competitive salary, attractive bonus scheme, and a work-life balance that includes no weekend shifts, we provide a rewarding environment for Service Advisors looking to thrive in the automotive industry.
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Contact Detail:

Link Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Make sure to research the specific car dealership you're applying to. Understanding their values, services, and customer base will help you tailor your conversation during the interview and show that you're genuinely interested in the role.

✨Tip Number 2

Prepare to discuss your previous experience in detail, especially any situations where you successfully resolved customer issues. Highlighting your problem-solving skills and customer service excellence can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of the dealership if possible. They can provide insights into the company culture and what the hiring managers are looking for, which can give you an edge in your application process.

✨Tip Number 4

Demonstrate your passion for the automotive industry during your interactions. Whether it's discussing recent trends or sharing your own experiences with cars, showing enthusiasm can make a lasting impression on the hiring team.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Knowledge of Vehicles
Time Management
Sales Skills
Attention to Detail
Organisational Skills
Negotiation Skills
Teamwork
Conflict Resolution
Adaptability
Knowledge of Automotive Systems
Experience with Workshop Management Software

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor or in a similar role. Emphasise your customer service skills and any specific achievements that demonstrate your ability to engage with customers effectively.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in the automotive industry, your background in either a Main Dealer or Independent Garage, and how your skills align with the requirements of the role.

Showcase Your Communication Skills: In both your CV and cover letter, provide examples of how you've successfully communicated with customers in the past. This could include resolving issues, providing information, or enhancing customer satisfaction.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.

How to prepare for a job interview at Link Personnel

✨Showcase Your Customer Service Skills

As a Service Advisor, your ability to engage and communicate with customers is crucial. Prepare examples from your previous roles where you successfully resolved customer issues or enhanced their experience.

✨Highlight Relevant Experience

Make sure to discuss your background in the automotive industry, whether from a Main Dealer or Independent Garage. If you're transitioning from a Technician role, emphasise how your technical knowledge can benefit customer interactions.

✨Research the Dealership

Familiarise yourself with the car dealership's values, services, and reputation in the Crawley area. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the position.

✨Prepare Questions to Ask

At the end of the interview, be ready to ask insightful questions about the role, team dynamics, and growth opportunities within the dealership. This shows your enthusiasm and helps you assess if it's the right fit for you.

Service Advisor
Link Personnel
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