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- Tasks: Help customers with foreign currency, travel money cards, and international transfers while sharing travel tips.
- Company: Join Travel Money Oz, a vibrant company focused on enhancing the travel experience for customers.
- Benefits: Enjoy flexible pay options, industry discounts, and paid training to kickstart your career.
- Why this job: Be part of a fun culture that values individuality and offers exciting travel opportunities.
- Qualifications: Great communication skills, a knack for numbers, and a passion for customer service are essential.
- Other info: Participate in global events and enjoy pathways for career growth within a leading organisation.
As a Foreign Exchange Consultant, you will be an expert in our key products: foreign currency, prepaid travel money cards, and international money transfers. At Travel Money Oz, we consider ourselves more traveller than banker. As one of the last stops for avid travellers on their journey overseas, you’ll be giving our customers more bang for their buck with your own tips, tricks, and recommendations for their trips too!
Great remuneration structure - get paid your way! After three months in the role, you will be able to choose your own pay journey – stick to our great guaranteed structure of $57k plus super (FTE), OR opt in to our incentive structure. This option is a base wage of $53k (FTE), plus super, plus incentives based on your monthly sales performance. So whether money makes your world go round, or you prefer to go steady, we will empower you to make the right choice for you.
Full training provided through our two week paid new starter program. Become a true expert – access industry travel discounts and qualify for ‘Familiarisation Trips’ to explore new destinations and products around the world. Be supported in your search for ‘what’s next’ in your career through our Brightness of Future pathways within our global organisation, and world class learning and development opportunities to help you get there. Embrace the famous Flight Centre Travel Group culture at our Reward & Recognition events throughout the year including our annual ‘Global Gathering’ and ‘Flichella’. Thrive in a workplace that values individualism – come as you are.
Key Responsibilities:
- Customer service – our customers are at the heart of everything we do, so great listening skills and conversational flair are key to giving them an amazing experience in store.
- Mathematic ability – you have a knack for numbers and can crunch digits quickly with precision.
- Sales targets - you believe hard work should be rewarded, so you are focused on achieving your KPIs to get the incentives you deserve.
- Problem solving - you think outside of the box for your customers to find the best solution tailored to their needs.
- Time management and organisation – you are focused on managing your time effectively to achieve the best result and stay on top of your work.
- Attention to detail – you cross your T’s and dot your I’s and understand how important it is to get even the little details right every time.
If this sounds like you, we’re boarding now so apply here to join us on the journey!
Foreign Exchange Consultant (Part Time) - Travel Money Oz - Castle Hill, Nsw employer: Buscojobs
Contact Detail:
Buscojobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant (Part Time) - Travel Money Oz - Castle Hill, Nsw
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel money products. Being knowledgeable about current rates and popular destinations will help you engage customers effectively and showcase your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you develop your conversational flair and listening skills, which are crucial for providing an amazing experience to customers.
✨Tip Number 3
Brush up on your mathematical abilities, especially in currency conversion and handling transactions. Being quick and accurate with numbers will not only impress your interviewers but also demonstrate your capability to manage sales targets effectively.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've tailored solutions for customers in the past. Highlighting your ability to think outside the box will set you apart as a candidate who can meet diverse customer needs.
We think you need these skills to ace Foreign Exchange Consultant (Part Time) - Travel Money Oz - Castle Hill, Nsw
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and any roles that required strong mathematical skills. Use keywords from the job description to demonstrate your fit for the Foreign Exchange Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific experiences where you provided excellent service or solved problems creatively, as these are key aspects of the role.
Showcase Your Knowledge: In your application, include any knowledge you have about foreign currency exchange, prepaid travel money cards, or international money transfers. This will show your enthusiasm and readiness for the role.
Highlight Your Soft Skills: Emphasise your communication skills, attention to detail, and ability to work under pressure. These traits are essential for providing great customer experiences and achieving sales targets in this role.
How to prepare for a job interview at Buscojobs
✨Show Your Passion for Travel
As a Foreign Exchange Consultant, it's essential to demonstrate your enthusiasm for travel. Share personal experiences or tips about destinations you've visited, and how they relate to the services offered by Travel Money Oz. This will show your genuine interest in helping customers make the most of their trips.
✨Brush Up on Your Maths Skills
Since the role requires a knack for numbers, be prepared to showcase your mathematical abilities during the interview. Practice quick calculations related to currency exchange rates or sales targets, as this will highlight your competency in handling financial transactions.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might encounter and how you would handle them. Be ready to discuss how you would provide tailored solutions to meet their needs, demonstrating your problem-solving skills and customer service focus.
✨Understand the Company Culture
Familiarise yourself with the culture at Travel Money Oz and the Flight Centre Travel Group. Highlight how your values align with theirs, especially regarding individualism and teamwork. Mention any relevant experiences that reflect your ability to thrive in a supportive and dynamic environment.
