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For Companies At a Glance
- Tasks: Support PwC executives with scheduling, communication, and travel arrangements.
- Company: Join PwC, a leading global professional services firm known for its innovative solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and networking.
- Why this job: Be part of a collaborative culture while enhancing your organizational and communication skills.
- Qualifications: Strong organizational, communication, and multitasking skills are essential; proficiency in Microsoft Office is a must.
- Other info: Ideal for those looking to build a career in administration within a prestigious firm.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Roles and Responsibilities
A career in Administration and Secretarial Services, within Internal Firm Services, will give you the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receive and direct incoming calls or emails to the appropriate parties, arrange business travel, track expenses, and coordinate meeting arrangements.
As a Senior Executive Assistant, your duties and responsibilities will include:
Financial
Adhere to budget.
Customer
- Diary management: Extensive management of online diaries, book appointments and arrange meetings, updates as required.
- Ensure Executive/s get to meetings on time with appropriate documentation.
- Act as backup in managing other Executives’ and Principals’ diaries when their EAs are not available.
- Handle and screen calls for Executive/s; take and pass messages to Executive/s in a timely manner.
Email Management
- Monitor Executives’ email inboxes when they are out of the office or at meetings and take action as necessary.
Client Relationships
- Maintain and build good working relationships with Executive/s, clients, and their assistants via phone and email communication.
- Assist other EAs during busy periods.
- Proactive planning for meetings and follow-up actions (documents, papers needed).
- Organize local internal and external meetings, including catering and IT requirements.
- Meet and greet visitors.
- Proofread and finalize documents when required (i.e., presentations, proposals, letters).
- Keep Executive’s contacts databases/business card storage up to date.
Learning and Growth
- Exercise confidentiality, discretion, and personal sensitivity in all aspects of the role.
- Comply with PwC policies and procedures in all aspects of the role.
- Build a network of strong working relationships both internally and externally.
- Assist with the organization of PwC events as needed, including dinners and outside events.
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.
Desired Candidate Profile
1. Organizational Skills
Time Management: Ability to manage an executive’s calendar, prioritize tasks, and meet deadlines.
Scheduling: Expertise in coordinating meetings, travel, and appointments, often with multiple time zones.
Task Prioritization: Ability to manage multiple competing priorities and make decisions on what should take precedence.
Attention to Detail: Ensuring all details of scheduling, documentation, and communication are accurate.
2. Communication Skills
Verbal Communication: Clear and concise communication when liaising with executives, staff, and external stakeholders.
Written Communication: Proficient in drafting emails, reports, and presentations that are professional, accurate, and to the point.
Discretion & Confidentiality: Understanding of sensitive matters and the ability to handle confidential information with discretion.
3. Problem-Solving & Critical Thinking
Decision Making: Ability to make quick, informed decisions in the absence of the executive.
Resourcefulness: Being able to identify solutions or alternatives to problems that arise unexpectedly.
Crisis Management: Remaining calm and effective when handling urgent or high-pressure situations.
4. Technical Proficiency
Office Software: Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
Project Management Tools: Familiarity with tools like Trello, Asana, Monday.com, or others for managing tasks and projects.
Communication Tools: Proficiency with communication tools like Slack, Zoom, or Teams for virtual meetings and team collaboration.
Document Management Systems: Managing and organizing files digitally (e.g., SharePoint, Dropbox, or cloud-based systems).
5. Multitasking
Managing Multiple Responsibilities: Ability to juggle a variety of administrative, scheduling, and support tasks simultaneously.
Adaptability: Able to pivot between tasks and reprioritize as new demands arise.
6. Interpersonal Skills
Relationship Building: Able to maintain positive working relationships with executives, team members, and external stakeholders.
Client and Vendor Liaison: Acting as a point of contact for external parties, including clients, suppliers, and other executives.
Emotional Intelligence: Understanding the needs of the executive and colleagues and responding appropriately to different situations.
7. Project Management & Coordination
Event Planning: Organizing meetings, conferences, and corporate events, including handling logistics, catering, and guest lists.
Travel Coordination: Managing complex travel itineraries, booking accommodations, and ensuring everything aligns with the executive’s preferences.
Budget Management: Handling travel expenses, office supplies, and potentially assisting with budget tracking.
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Senior Executive Assistant employer: PwC Middle East
Contact Detail:
PwC Middle East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Executive Assistant
✨Tip Number 1
Familiarize yourself with the specific software tools mentioned in the job description, like Microsoft Office Suite and Google Workspace. Being proficient in these applications will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organizational skills by preparing examples of how you've effectively managed multiple calendars or coordinated complex meetings in the past. This will illustrate your ability to handle the demands of a Senior Executive Assistant role.
✨Tip Number 3
Highlight your experience in building relationships with clients and executives. Be ready to discuss how you've maintained positive working relationships and handled sensitive information with discretion, as this is crucial for the role.
✨Tip Number 4
Prepare to discuss your problem-solving skills and provide examples of how you've managed urgent situations or made quick decisions in the absence of an executive. This will show that you're capable of handling the pressures that come with the position.
We think you need these skills to ace Senior Executive Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your organizational skills, communication abilities, and technical proficiency. Use specific examples that demonstrate your experience in managing calendars, coordinating meetings, and handling confidential information.
Craft a Strong Cover Letter: In your cover letter, emphasize your problem-solving skills and ability to manage multiple responsibilities. Mention your familiarity with office software and project management tools, as well as your experience in building relationships with executives and clients.
Showcase Relevant Experience: When detailing your work history, focus on roles where you provided administrative support, managed diaries, or coordinated events. Highlight any experience you have with budget management and travel coordination, as these are key aspects of the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your communication is clear and professional, reflecting the high standards expected in the role of a Senior Executive Assistant.
How to prepare for a job interview at PwC Middle East
✨Showcase Your Organizational Skills
Be prepared to discuss specific examples of how you've managed complex calendars and prioritized tasks in previous roles. Highlight your ability to juggle multiple responsibilities and meet tight deadlines.
✨Demonstrate Communication Proficiency
Practice clear and concise communication, both verbally and in writing. Be ready to provide examples of how you've effectively liaised with executives and external stakeholders, ensuring discretion and confidentiality.
✨Exhibit Problem-Solving Abilities
Prepare to share instances where you've made quick decisions or resolved unexpected issues. Emphasize your resourcefulness and ability to remain calm under pressure, especially in high-stakes situations.
✨Familiarize Yourself with Relevant Tools
Brush up on your knowledge of Microsoft Office Suite and project management tools like Trello or Asana. Be ready to discuss how you've used these tools to enhance productivity and manage tasks efficiently.
