Travel & Expenses Manager

Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America.

The Travel & Expense Manager's role is to manage all aspects of the travel and expense program at Marex, including being the main contact for policy, platform, process, commercial relationships and reporting.

• Expense Management - Manage the employee expense platform, ensuring compliance with company policies and expense guidelines. Coordinate with Finance and Accounting teams to reconcile travel expenses, billable travel, process reimbursements, and maintain accurate records. Review and report on T&E metrics and analytics as required.
• Policy Compliance & Operations Management - Responsibility for the company’s travel and expenses policy and facilitating suitable compliance to the policy and guidelines. Monitor, track and report on travel policy compliance. Identify and present opportunities for cost savings, regularly review and propose enhancements to the travel policy and implement regional processes, routines and metrics to improve traveller compliance. Act as the single point of contact for all entities management queries and NAVAN platform/policy changes.
• Travel Management - Train and educate travellers on the Marex travel policy and drive adoption of the Navan online booking tool for increased spend visibility, control, and traveller safety. Be the owner of the business travel insurance policy: support employees with their business insurance related queries. Work with the Navan CSM to ensure useful guidelines are readily available for Marex employees to navigate the online booking system & mobile app. Provide excellent customer service to solve employees' problems during travel in real time. Coordinate with other internal teams for system access, maintenance and product upgrades, respond to employees' problems and questions by researching solutions, troubleshoot day-to-day issues (e.g. online tool issues, missing tickets, visa problems, general policy questions).
• Supplier & Risk Management - Work closely with Marex global security and threat team to monitor and mitigate travel risks by staying informed about travel advisories, security concerns, and potential disruptions that may impact Marex travellers. Extract and provide this team with Traveller Location Reports in the event of natural or other disaster. Support with management of travel to high-risk countries. Advise travellers on travel documents, business travel insurance and visa requirements.
• Supplier Management - Work on strategic approaches to Hotel, Air and Car Rental management, negotiations, and support development of preferred supplier program. Manage all operational aspects of the travel program in the region ensuring all travel corporate agreements are implemented. Enable services provision in a cost-effective and timely manner to meet business needs, and ensuring rates are accurate and accessible.
• Data Analysis and Reporting - Analyse and interpret travel data and expenses to identify trends, opportunities for improvement, and cost-saving strategies. Present spend and savings reports to management to support budget control, forecasting and decision-making. Continuously seek ways to optimize the travel program, support in negotiations, improve efficiency, and promote sustainable travel practices to optimize CO2 consumption in Business Travels. Support with reporting/finance queries by specific entities/travellers/managers. Assist with support in obtaining outstanding refunds/escalations.

• A collaborative team player, approachable, self-efficient and influences a positive work environment.
• Demonstrates curiosity.
• Resilient in a challenging, fast-paced environment.
• Experience with process improvement methodologies for optimizing travel and expense processes.
• Good communication skills and able to work with diverse and multi-cultural personnel.
• Ability to take a high level of responsibility in a fast pace and high-volume environment.
• Excels at building relationships, networking and influencing others.
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.

• Proven experience in travel management, expense administration, or related roles.
• Computer skills: Prior experience with the NAVAN T&E platform is preferred.
• Strong understanding of travel industry trends, technologies, and best practices.
• Excellent organizational skills and ability to multi-task and work both independently and as a team player.
• Strong verbal and written communication skills.
• Superior computer skills with proficiency with Microsoft Office (Power Point, Word, Outlook, and Excel) and Adobe Acrobat.
• Problem solving skills with a zest for taking on new tasks.
• Ability to understand complex situations and collaborate to find unique solutions.
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

If you’re forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.