At a Glance
- Tasks: Engage with customers, recommend products, and provide technical support.
- Company: Join a well-established business in the Wirral area focused on growth.
- Benefits: Enjoy a competitive salary, office hours, and opportunities for professional development.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Technical background and sales experience are essential; a driving license is required.
- Other info: Experience with Victron Products is a plus.
The predicted salary is between 28000 - 36000 £ per year.
Area: Bromborough
Salary: 32-36K Depending on experience.
Hours: 8.30am-5pm Monday to Thursday / 8.30am-3pm Friday (office based)
Our client has a new opportunity within their company. You will be joining a well established business assisting with technical knowledge and growth.
UK Driving License is required for this role. Experience with Victron Products would be a great advantage.
We are seeking a dynamic and results-driven Technical Sales Engineer Lead. This role requires a balance of technical expertise and sales acumen to effectively engage with customers, understand their needs, and recommend suitable products. The ideal candidate will provide pre-sales and post-sales support while building and maintaining strong client relationships.
Key Responsibilities:
- Analyse customer needs and recommend appropriate products and solutions.
- Provide technical support before and after sales to ensure customer satisfaction.
- Build and maintain long-term relationships with clients, fostering repeat business.
- Explain technical concepts to customers and provide product demonstrations.
- Manage technical bulletins, ensuring content is accurately updated, version-controlled, and distributed to relevant stakeholders.
- Prepare and issue technical quotations for customers.
- Respond to technical queries via email, phone, or in-person interactions.
- Develop and manage marketing strategies to drive business growth.
- Oversee social media content to enhance brand awareness and engagement.
- Validate product warranties and coordinate corrective actions for non-conformance, ensuring proper documentation.
- Analyse and report on warranty trends to improve product performance and customer satisfaction.
The Successful Applicant Will Have:
- A willingness to learn and understand the business, process and products.
- A strong technical background, preferably in engineering or a related field.
- Proven sales experience with the ability to drive revenue growth.
- Excellent communication skills, both written and verbal.
- Sound judgment and strong business acumen.
- Exceptional organizational skills and attention to detail.
- The ability to work effectively in a team environment.
- Strong relationship-building skills to foster customer loyalty.
- Analytical and problem-solving abilities.
- Resilience, tenacity, and the ability to work independently.
Technical Sales Engineer in Wirral employer: NMC Recruitment Ltd
Contact Detail:
NMC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Engineer in Wirral
✨Tip Number 1
Familiarise yourself with Victron Products, as having experience with them is a significant advantage for this role. Consider reaching out to current users or joining online forums to gain insights and practical knowledge about these products.
✨Tip Number 2
Brush up on your technical communication skills. Since you'll need to explain complex concepts to customers, practice simplifying technical jargon into layman's terms. This will help you connect better with clients during interactions.
✨Tip Number 3
Network within the industry by attending relevant trade shows or local meetups. Building relationships with professionals in the field can provide valuable insights and potentially lead to referrals for the Technical Sales Engineer position.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've successfully built client relationships. Be ready to share specific examples that demonstrate your ability to drive revenue growth and provide excellent customer support.
We think you need these skills to ace Technical Sales Engineer in Wirral
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in technical sales and any familiarity with Victron Products. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and sales experience. Explain why you're interested in the Technical Sales Engineer position and how you can contribute to the company's growth.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully engaged with clients or explained technical concepts in the past.
Showcase Problem-Solving Abilities: Include specific instances where you've used analytical skills to solve problems or improve customer satisfaction. This will demonstrate your suitability for the responsibilities outlined in the job description.
How to prepare for a job interview at NMC Recruitment Ltd
✨Showcase Your Technical Knowledge
As a Technical Sales Engineer, it's crucial to demonstrate your understanding of technical concepts and products. Be prepared to discuss Victron Products or similar technologies, and explain how they can meet customer needs.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Prepare examples of how you've successfully analysed customer needs in the past and recommended suitable solutions, highlighting your sales experience.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to engage with customers who may not have a technical background. Consider doing mock interviews to refine your delivery.
✨Highlight Relationship-Building Experience
Building long-term relationships with clients is essential. Be ready to share specific examples of how you've fostered customer loyalty in previous roles, showcasing your ability to maintain strong client relationships.