Digital Operations Director (hospitality client)
Digital Operations Director (hospitality client)

Digital Operations Director (hospitality client)

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital operations for a major hospitality client across 43 markets.
  • Company: Join Zenith International, a global leader in innovative marketing solutions.
  • Benefits: Enjoy flexible working, reflection days, and great local discounts.
  • Why this job: Be part of a dynamic team driving strategic innovation in the travel industry.
  • Qualifications: Experience in digital strategy, planning, and managing diverse teams is essential.
  • Other info: Work anywhere for up to 6 weeks a year with our WORK YOUR WORLD programme.

The predicted salary is between 48000 - 84000 £ per year.

Company Description

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

Overview

This is a new client for Zenith International as the result of a recent competitive pitch win. It is a ‘Power of One’ client, comprising the best talent and product offering from agencies across the Publicis Groupe, including creative, production, strategy, technology and media planning and buying. The win represents a significant commercial opportunity for the agency and will provide a platform for talent to learn, grow and progress their careers. The client is a leader in the international travel and hospitality industry with a significant footprint globally, most notably within Europe and North Africa, offering premium, mid-range and economy solutions for guests. They invest in all digital media across brand and performance and have clear and specific KPIs the agency will be measured against.

Responsibilities

We are looking for an experienced Digital Operations Director for one of our large agency clients. Your strong leadership skills, digital activation expertise, and strategic superpowers will come into play whilst talking to senior clients and internal stakeholders in multiple markets and leading the Team to greatness. Your ability to multitask and digital strategy, planning, activation, and operations are second to none and will be called upon every day. As a genuine people person who is digitally (activation) very proficient, this role will provide you with the opportunity to work across 40+ markets with a large team which is involved in all elements of the client’s digital advertising. This role is dedicated and will sit within the ENA regional hub team based in Zenith International. The role will lead the digital hub operations (social, search, programmatic activation). The candidate will be expected to form a strong relationship with the hub lead to drive best practice and leverage valuable learnings and wider team members on the account for full digital collaboration.

Qualifications

  • Experience across digital channel strategy, planning, and activation within social, search, programmatic and e-commerce (multi-market)
  • Experience across digital reporting, ad technology, governance
  • Experience with large digital activation teams across multiple locations
  • Experience with senior stakeholders and building trust and credibility
  • Experience working across multiple markets and managing a diverse team
  • Ability to manage upwards and engage with senior leadership within Publicis
  • Integrated, strategic media experience with a good understanding of digital with some knowledge of campaign activation management

Additional Information

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer:

  • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
  • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment.
  • GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Digital Operations Director (hospitality client) employer: Zenithmedia

At Zenith International, we pride ourselves on being an exceptional employer, particularly for the Digital Operations Director role based in London. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth through diverse talent engagement programmes. With unique benefits like the 'WORK YOUR WORLD' initiative and generous family-friendly policies, we ensure our employees thrive both personally and professionally while contributing to exciting projects for leading global brands.
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Contact Detail:

Zenithmedia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Operations Director (hospitality client)

✨Tip Number 1

Familiarise yourself with the latest trends in digital operations, especially within the hospitality sector. Understanding how digital strategies are evolving in this industry will help you speak confidently about innovative solutions during interviews.

✨Tip Number 2

Network with professionals already working in digital operations or related fields. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.

✨Tip Number 3

Prepare to showcase your leadership skills by gathering examples of how you've successfully managed diverse teams across multiple markets. Highlighting your experience in building trust with senior stakeholders will be crucial.

✨Tip Number 4

Research Zenith International's recent projects and their approach to digital activation. Being able to reference specific campaigns or strategies they've implemented will demonstrate your genuine interest in the company and its clients.

We think you need these skills to ace Digital Operations Director (hospitality client)

Digital Channel Strategy
Digital Activation Expertise
Leadership Skills
Multitasking Abilities
Social Media Management
Search Engine Marketing
Programmatic Advertising
E-commerce Strategy
Digital Reporting
Ad Technology Knowledge
Stakeholder Management
Team Management
Strategic Media Experience
Problem-Solving Skills
Process Design and Refinement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in digital channel strategy, planning, and activation. Focus on your leadership skills and any relevant achievements that demonstrate your ability to manage large teams across multiple markets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital operations and how your background aligns with the responsibilities of the Digital Operations Director role. Mention specific experiences that showcase your problem-solving abilities and your success in building relationships with senior stakeholders.

Showcase Relevant Experience: When detailing your work history, emphasise your experience with digital reporting, ad technology, and governance. Highlight any roles where you managed diverse teams or worked across various markets, as this is crucial for the position.

Demonstrate Cultural Fit: Research Zenith International's commitment to inclusion and collaboration. In your application, reflect on how you embody these values and how you can contribute to fostering an inclusive culture within the team.

How to prepare for a job interview at Zenithmedia

✨Showcase Your Digital Expertise

Make sure to highlight your experience in digital channel strategy, planning, and activation. Be prepared to discuss specific campaigns you've worked on, especially in social, search, and programmatic advertising.

✨Demonstrate Leadership Skills

As a Digital Operations Director, you'll need strong leadership abilities. Share examples of how you've successfully led teams across multiple markets and built trust with senior stakeholders.

✨Understand the Client's Needs

Research the hospitality client thoroughly. Understand their KPIs and how your role will contribute to achieving them. This shows your commitment and readiness to tackle their challenges head-on.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Think of specific blockers you've encountered in past roles and how you overcame them, particularly in a digital context.

Digital Operations Director (hospitality client)
Zenithmedia
Z
  • Digital Operations Director (hospitality client)

    London
    Full-Time
    48000 - 84000 £ / year (est.)

    Application deadline: 2027-04-21

  • Z

    Zenithmedia

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