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- Tasks: Manage supplier relationships and support internal teams in optimising operations.
- Company: Hastings Direct is a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible working, competitive bonuses, and a comprehensive wellbeing programme.
- Why this job: Join a culture focused on innovation, collaboration, and making a positive impact.
- Qualifications: Relevant experience in a similar role with strong communication and stakeholder management skills.
- Other info: Hybrid working available; we value diverse applicants and provide extensive training.
The predicted salary is between 28800 - 43200 £ per year.
Locations: Leicester or Bexhill (hybrid)
Welcome to Hastings Direct. We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We are proud of the journey we are on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there is even bigger opportunity out there.
Job Details:
- Day to day management of suppliers and assisting internal colleagues with support regarding suppliers where needed.
- Working in partnership with suppliers to identify future opportunities to drive operational efficiency, transformational innovation and customer service optimisation.
- Providing operational support in managing performance, complaints and ensuring MI is centrally recorded - including attendance across supplier meetings.
- Ensuring appropriate operational supplier meetings are conducted, in alignment with our supplier framework and help define and deliver the agenda, arrange and lead meetings, minute taking and ensure all issues and actions are captured and followed up on.
- Supporting our Home Claims Leadership Team to deliver our Home Claims strategy, implementing agreed initiatives.
- Providing support between the operation and the supplier when managing complaints to help resolve individual complaints and provide solutions to prevent reoccurrence.
Skills we would love you to have:
- Relevant and transferrable experience in a similar role (ideally within insurance, and claims would be a bonus!).
- Outstanding communication skills - able to present to a wide audience (internally and externally) and influence stakeholders - excellent stakeholder management is a must.
- An innovative and driven mindset - eager to seek out opportunities and evolve practices.
What we offer:
- Attractive salary based on experience (pay reviews also completed each year).
- Flexible Working - We champion a flexible and hybrid working approach.
- Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus.
- Physical Wellbeing - We fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
- Financial Wellbeing - Life assurance cover and income protection at no extra cost, pension contribution match up to 10%.
- Mental Wellbeing Programme - A range of support to help you keep yourself well.
- 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks.
- Access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Supplier Relationship Executive - Home Claims employer: Vxplore
Contact Detail:
Vxplore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Relationship Executive - Home Claims
✨Tip Number 1
Familiarise yourself with Hastings Direct's 4Cs culture. Understanding their focus on colleagues, customers, company, and community will help you align your approach during interviews and discussions, showcasing that you're a good fit for their values.
✨Tip Number 2
Network with current or former employees of Hastings Direct on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed supplier relationships or operational efficiencies in previous roles. Being able to articulate your experience in a way that resonates with the job description will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on industry trends related to insurance and claims management. Showing that you are knowledgeable about current challenges and innovations in the field can set you apart as a proactive candidate who is ready to contribute from day one.
We think you need these skills to ace Supplier Relationship Executive - Home Claims
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supplier management and the insurance sector. Use keywords from the job description to demonstrate that you meet the specific requirements of the Supplier Relationship Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their 4Cs culture and provide examples of how you've successfully managed supplier relationships or improved operational efficiency in previous roles.
Showcase Communication Skills: Since outstanding communication is crucial for this position, consider including specific examples in your application that demonstrate your ability to present ideas clearly and influence stakeholders effectively.
Highlight Innovative Mindset: Emphasise your innovative approach to problem-solving and your eagerness to seek out opportunities for improvement. Share any past experiences where you implemented new practices that led to positive outcomes.
How to prepare for a job interview at Vxplore
✨Research the Company Culture
Before your interview, take some time to understand Hastings Direct's 4Cs culture. Familiarise yourself with their values and how they prioritise colleagues, customers, company, and community. This will help you align your answers with their ethos during the interview.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder management in this role, be ready to discuss your experience in influencing and communicating with various stakeholders. Prepare specific examples that showcase your communication skills and ability to manage relationships effectively.
✨Showcase Your Innovative Mindset
Hastings Direct is looking for someone who is innovative and driven. Think of instances where you've identified opportunities for improvement or implemented new practices. Be prepared to share these examples to demonstrate your proactive approach.
✨Practice Problem-Solving Scenarios
As the role involves managing complaints and providing solutions, practice articulating your problem-solving process. Prepare scenarios where you've successfully resolved issues, highlighting your analytical skills and ability to prevent reoccurrence.
