Events Operations Coordinator

The Lavery – restaurant, café and elegant spaces for entertaining and events. The Lavery is just a stone’s throw from South Kensington station. Housed within a collection of Grade II-listed Georgian townhouses, the building has been meticulously restored to its former grandeur. Following the restaurant’s debut, a ground-floor café will open later in spring, complementing the venue’s expansive event spaces.

Hours of work: Full-Time including some late evenings and weekends (42.5 Hours a week).

We welcome – and encourage - applications from anyone who feels they could bring alternative, equally beneficial skills, experience and perspective to the role.

What you will do:

The Event Operations Coordinator will play a pivotal role in supporting the execution of events from initial enquiry and preparation through to completion. Working closely with the event management team, this role will involve administrative as well as hands-on tasks such as event preparation and operational team supervision.

Your key areas of responsibilities:

• Provide full event coordination of onsite events, from event preparation/setup to breakdown.
• Manage event stock and par levels for both wet stock and equipment.
• Assist clients and attendees, troubleshooting issues, and ensuring the smooth flow of activities.
• Fully brief and supervise the food & beverage team and ensure the highest level of customer service throughout the event.
• Communicate effectively with team members and other departments to ensure all tasks are completed on time and according to specifications.
• Maintain cleanliness and organisation of event spaces before, during, and after events.
• Assist with post-event activities, including gathering feedback and compiling event reports.
• Manage event enquiries, create and send proposals as and when required.
• Perform administrative tasks such as updating our CRM, event management software, menus, capacities, online representation platforms, etc.
• Coordinate with suppliers for quotes and communicate with clients to ensure timely delivery of event-related items.

Your areas of knowledge and expertise:

• Previous experience as in a supervisory or coordinator role within an events operations team.
• Previous experience in event preparation, setup and on-the-day coordination.
• Strong organisational skills with the ability to prioritise tasks and manage time effectively.
• Excellent attention to detail and ability to work well under pressure in a fast-paced environment.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Strong communication and interpersonal skills.
• Comfortable with communicating, managing and building relationships with high profile clients and account managers.
• Ability to lift and move heavy objects as needed during event setup and breakdown.
• Positive attitude, reliability, and willingness to learn.
• Flexibility to work evenings, weekends, and overtime as required for events.

What’s good to have:

• Passion for food and beverage while delivering the highest standard of service.
• Flexible creative approach to problem solving.

What you’ll get:

• 27 Days Holiday + BH (pro rata): Take advantage of a refreshing annual leave package, 27 days plus bank holidays to unwind and recharge.
• 1 Day for Your Birthday: Enjoy the flexibility to take your special day off anytime within your birthday month.
• Health Shield - Employee Assistance Program: Access counselling and wellness resources whenever you need them, through our comprehensive support program.
• Carry Over Holiday: Roll over up to 3 unused holiday days each new year.
• Holiday Purchase Option: Get the flexibility to purchase up to 5 extra holiday days in advance, so you can tailor your time off to fit your lifestyle.
• 10 Days Sick Leave: Prioritising your well-being is our top priority.
• 50% Off at The Lavery Restaurant: Indulge in the perks of having the town's hottest spot right at your doorstep!
• Office Socials and Events: Strengthen team bonds and create unforgettable memories with our exciting array of social events throughout the year.

Please note that we are unable to accept applications from individuals requiring Visa Sponsorship.