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- Tasks: Join our team as a Council Tax Officer, managing local taxation administration and collection.
- Company: Be part of a dedicated Revenues and Benefits service that supports the community.
- Benefits: Enjoy 25 days annual leave, flexible bank holidays, and discounts through Vivup.
- Why this job: Make a real impact while growing your skills in a supportive and inclusive environment.
- Qualifications: Experience in Revenues and Benefits or equivalent systems is essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
The Revenues and Benefits service has a vital role in the billing and collection of Council Tax and Business Rates. We currently have an opportunity available in both the Council Tax Billing and Council Tax Recovery teams, as a Council Tax Officer. You will ensure the delivery of efficient and effective local taxation administration and collection.
What you will need to do the role:
- This role requires the ideal candidate to have experience in working within a Revenues and Benefits department using the Capita Academy Revenues system. Alternative relevant experience on other equivalent revenues systems will be considered.
- Ideally you will also have experience and competency in the use of local taxation services to customers.
Appointment to this post will be subject to the outcome of a Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Our employee benefits include:
- Generous annual leave starting at 25 days + bank holidays
- Sick pay and local government pension scheme
- Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
We’re a fostering friendly employer offering five days of paid leave per year to support employees who are foster carers. We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact us, and we will work with you to meet your needs.
Council Tax Officer employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer
✨Tip Number 1
Familiarise yourself with the Capita Academy Revenues system, as this is a key requirement for the role. If you have experience with other revenues systems, be prepared to discuss how those skills can transfer to using Capita.
✨Tip Number 2
Highlight any previous experience in local taxation services during your conversations with us. Be ready to share specific examples of how you've effectively managed billing and collection processes.
✨Tip Number 3
Demonstrate your commitment to safeguarding and promoting welfare by discussing any relevant training or experiences you have in this area. This will show that you align with our values and priorities.
✨Tip Number 4
Engage with our equality, diversity, and inclusion initiatives. Showing that you value these principles can set you apart and demonstrate that you would be a great fit for our inclusive workplace culture.
We think you need these skills to ace Council Tax Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Council Tax Officer. Highlight your relevant experience in local taxation administration and collection.
Tailor Your CV: Customise your CV to reflect your experience with Revenues and Benefits departments, particularly using the Capita Academy Revenues system or equivalent systems. Emphasise any specific achievements in delivering local taxation services.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the role. Mention your commitment to safeguarding and promoting welfare, as this is important to the council.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or inconsistencies. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Peterborough City Council
✨Know Your Systems
Familiarise yourself with the Capita Academy Revenues system, as well as any other equivalent revenues systems. Be prepared to discuss your experience and how you've used these systems in previous roles.
✨Understand Local Taxation
Brush up on local taxation services and regulations. Being able to explain how you would handle common scenarios in Council Tax billing and recovery will show your expertise and readiness for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in past roles. This is crucial, as the role involves interacting with customers regarding their Council Tax queries.
✨Show Commitment to Safeguarding
Be ready to discuss your understanding of safeguarding principles, especially since the council values the welfare of children and vulnerable adults. Highlight any relevant experience or training you have in this area.
