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- Tasks: Manage aviation projects, liaise with airlines, and oversee ticket department operations.
- Company: Join a leading Tour Operator making waves in the travel industry.
- Benefits: Enjoy a competitive salary up to £40k and flexible hybrid working options.
- Why this job: Be part of a dynamic team driving aviation business forward with exciting challenges.
- Qualifications: Previous travel sector experience and solid airline knowledge are essential.
- Other info: Opportunity for career growth and involvement in innovative aviation projects.
The predicted salary is between 24000 - 40000 £ per year.
We’re looking for an Aviation Operations Manager to join a leading Tour Operator. This is a fabulous opportunity in which the successful candidate will be responsible for all Aviation Projects, including building relationships with GDS providers, securing new deals, meeting targets, and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations, and airlines. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary of up to £40k plus benefits. This is ideally a fully office-based role; however, our client will also consider a hybrid working option.
Role of Aviation Operations Manager:
- Oversee the ticket department on a daily basis
- Ensure that the reservations team is updated with new fares, special fares, and changes to routings by communicating effectively daily fare updates
- Assist with GDS Relationship at the operational level
- Monitor competitor activity and pricing across Airlines on a weekly basis
- Specialist Fare Management, including cruise fares, NDC, I.T fares, e-global, and corporate fares
- Manage ADM & ACM process from start to finish
- In conjunction with the training department, conduct and help to coordinate airline training for the reservations team
- Manage relationships with E sales customers to keep them updated with relevant new fares
- Analyze fares, airline information, and identify and proactively promote good deals to marketing, management, and reservations
- Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed
- Cover the OOH emergency line as part of a rota
Skills required for the role:
- Solid worldwide travel industry knowledge
- Excellent airline and fares knowledge
- GDS proficient
- Good communication skills
- Good attention to detail
- Strong customer focus
- Project Management and analytical skills
If you’re interested in learning more about this Aviation Operations Manager opportunity, press the apply online button now!
Aviation Operations Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Operations Manager
✨Tip Number 1
Network with professionals in the aviation and travel sectors. Attend industry events, webinars, or local meetups to connect with people who can provide insights or even refer you to opportunities at leading tour operators like us.
✨Tip Number 2
Stay updated on the latest trends in airline fares and GDS technologies. Follow relevant blogs, subscribe to industry newsletters, and engage in online forums to demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects or improved processes in previous roles. Highlight your analytical skills and customer focus, as these are crucial for the Aviation Operations Manager position.
✨Tip Number 4
Familiarise yourself with our company’s values and recent developments. Tailoring your conversation to align with our goals will show your genuine interest in the role and help you stand out as a candidate.
We think you need these skills to ace Aviation Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aviation operations and the travel sector. Emphasise your knowledge of GDS systems, airline fares, and any project management skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your understanding of the role. Mention specific achievements from your previous roles that demonstrate your ability to meet targets and build relationships with GDS providers.
Highlight Relevant Skills: In your application, clearly outline your skills such as communication, attention to detail, and customer focus. Provide examples of how you've successfully managed projects or improved processes in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Aviation Operations Manager role.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Industry Knowledge
Make sure to demonstrate your solid understanding of the travel industry and airline operations. Be prepared to discuss recent trends, competitor activities, and how they might impact the role.
✨Highlight Your GDS Experience
Since the role involves liaising with GDS providers, be ready to talk about your experience with different GDS systems. Share specific examples of how you've successfully managed relationships or resolved issues in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding fare management and customer service disruptions. Think of scenarios where you had to make quick decisions and how you handled them.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to explain how you would keep various teams updated on fare changes and operational updates.
