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- Tasks: Support HR operations and provide advice on contractual matters to university stakeholders.
- Company: Join Queen Mary University of London, a leader in diversity and social justice through academic excellence.
- Benefits: Enjoy 30 days' leave, pension scheme, hybrid working, and personal development opportunities.
- Why this job: Be part of a friendly team that values diverse ideas and fosters original thought.
- Qualifications: Experience in HR administration and a strong customer service focus are essential.
- Other info: This is a full-time, permanent role based in Whitechapel, London.
The predicted salary is between 32804 - 39463 £ per year.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It’s an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
About the Role
The HR Operations Administrator will work as part of the HR Operations function to deliver an exceptional staff HR Operations service. The role holder will provide a comprehensive HR Operations service and elementary advice on a range of contractual matters in a timely manner to a range of University stakeholders. The role holder will develop and maintain effective relationships with contacts in their client group, which may include any designated School, Institute, or Professional Service Department. The role is full-time and permanent. It is based at our Department W building, in Whitechapel, London, and offered with the opportunity for hybrid (i.e., a mixture of home based and office) working.
Salary
The starting salary will be in the grade 3 salary range from £32,804 - £39,463 per annum inclusive of London Allowance.
About You
You will have demonstrable general administrative experience working within a HR department and a working knowledge and understanding of good HR practice. We are looking for someone with strong customer service focus and a passion for providing an excellent service. Experience working in a Higher Education or NHS environment would be desirable.
Benefits
In return, we offer 30 days’ leave per annum, access to a pension scheme, a season ticket loan scheme and competitive salaries. We also offer enhanced family friendly leave. You will also work with a friendly team, with personal development opportunities. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.
HR Operations Administrator employer: Queen Mary University of London
Contact Detail:
Queen Mary University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Administrator
✨Tip Number 1
Familiarise yourself with Queen Mary's values and mission. Understanding their commitment to diversity and social justice will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former HR staff at Queen Mary. Engaging with them can provide insights into the HR Operations team culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight any experience you have in higher education or NHS environments. Tailoring your discussions around this experience can set you apart, as it shows you understand the unique challenges and dynamics of these sectors.
✨Tip Number 4
Prepare specific examples of how you've provided excellent customer service in previous roles. The HR Operations Administrator role requires a strong customer service focus, so demonstrating your skills in this area will be crucial.
We think you need these skills to ace HR Operations Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the HR Operations Administrator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise your general administrative experience within an HR department. Provide specific examples of how you've demonstrated good HR practices and customer service focus in your previous roles.
Showcase Your Passion: Convey your enthusiasm for providing excellent service in your application. Mention any relevant experiences that showcase your commitment to diversity and inclusion, as this aligns with Queen Mary's values.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in an HR role.
How to prepare for a job interview at Queen Mary University of London
✨Show Your HR Knowledge
Make sure to brush up on your understanding of HR practices and policies. Be prepared to discuss your previous experiences in HR and how they relate to the role at Queen Mary University.
✨Demonstrate Customer Service Skills
Since the role requires a strong customer service focus, think of examples where you've provided excellent service in past roles. Highlight your ability to handle queries and resolve issues effectively.
✨Emphasise Your Adaptability
With the opportunity for hybrid working, it's important to show that you can adapt to different working environments. Share experiences where you've successfully worked both independently and as part of a team.
✨Connect with Their Values
Queen Mary values diversity and inclusion, so be sure to express your alignment with these principles. Discuss how you can contribute to a diverse workplace and support their mission of social justice.
