At a Glance
- Tasks: Engage customers, provide exceptional service, and maintain a stylish store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters a fun work culture.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong communication skills.
- Other info: Follow us on Instagram @LIFEATANF to see what it's like to work here!
The predicted salary is between 13000 - 16000 £ per year.
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style.
Description
The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviours on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister CO. - Brand Representative, Stratford (Westfield) employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Brand Representative, Stratford (Westfield)
✨Tip Number 1
Familiarise yourself with the Hollister brand and its values. Understanding their commitment to customer experience and how they celebrate individuality will help you connect with the team during your interactions.
✨Tip Number 2
Showcase your outgoing personality! During any in-person interactions or interviews, be sure to demonstrate your ability to engage with others and create a warm atmosphere, as this is key for a Brand Representative role.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to meet customer needs, as this will highlight your suitability for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can give you an edge in understanding what it takes to succeed at Hollister.
We think you need these skills to ace Hollister CO. - Brand Representative, Stratford (Westfield)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister's brand values and culture. Highlight your understanding of their commitment to customer experience and how you can embody their spirit of an endless summer in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service, adaptability, and communication skills. Use specific examples that demonstrate your ability to connect with customers and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for Hollister and how your style aligns with their brand. Be genuine and articulate in your writing.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Show Your Personality
As a Brand Representative, it's essential to be outgoing and relatable. Make sure to showcase your personality during the interview. Share experiences that highlight your ability to connect with customers and create a welcoming atmosphere.
✨Demonstrate Your Style Knowledge
Hollister values individuality and style. Be prepared to discuss current fashion trends and how they relate to the brand. This shows your passion for the industry and your understanding of what makes Hollister unique.
✨Emphasise Customer Service Skills
Customer experience is key for this role. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to anticipate needs and respond effectively to ensure customer satisfaction.
✨Be Ready to Discuss Adaptability
The retail environment can be fast-paced and ever-changing. Be ready to talk about times when you've had to adapt quickly to new situations or challenges. This will demonstrate your flexibility and readiness to thrive in a dynamic setting.