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- Tasks: Lead and develop teams across multiple service centres to ensure top-notch service and performance.
- Company: Join ATS Euromaster, a trusted tyre retailer with over 50 years of experience and a commitment to its people.
- Benefits: Enjoy competitive salary, 33 days holiday, company car, private healthcare, and lifestyle discounts.
- Why this job: Be part of a dynamic team focused on excellence, growth, and making a real impact in the industry.
- Qualifications: Experience in managing remote teams, strong customer focus, and proficiency in Microsoft and Google systems required.
- Other info: Flexibility to travel across the South East is essential; occasional overnight stays may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
About ATS Euromaster: As a part of the Michelin Group, ATS Euromaster stands as a distinguished nationwide tyre retailer with over 50 years of industry experience, operating from more than 152 service centres across the UK. Joining our team means becoming part of a reputable company that truly values and invests in its people.
This is a regional role covering the South East (Buckinghamshire, Greater London, Surrey, Hampshire, Sussex and Kent). This role is central to our mission of delivering excellent service and driving performance across our network of service centres. As an Area Operations Manager, you will be instrumental in coaching and developing your team to achieve peak performance.
Your role will involve:
- Ensuring top-notch service delivery to maximise sales and profitability.
- Managing multiple centres, focusing on efficiency and adherence to standard operating procedures.
- Implementing technical skill development plans in collaboration with Technical Trainers.
- Conducting compliance audits for operational activities and revenue protection.
- Upholding and implementing ATS Euromaster's strict health and safety standards.
About You:
- Experience in leading and managing remote teams in a comparable role, ideally in a B2B or B2C retail environment.
- Proven ability in resource planning and service delivery in a customer-focused environment.
- Track record of achieving results and maintaining profitability.
- Knowledgeable in operational performance drivers.
- Proficient in Microsoft, Google, and POS systems.
- Skilled in working collaboratively with Head Office functions like Finance, Marketing, and HR.
A full driving licence is essential for this role as is the requirement to work flexibly, travel across the area regularly, with occasional overnight stays as is necessary.
Benefits & Perks:
- Competitive annual salary, commensurate with experience + Michelin Bonus
- 33 days’ holiday (inclusive of bank holidays)
- Company Car Scheme
- Michelin pension scheme matched up to 6% of base salary
- Private Healthcare
- Training and career advancement opportunities
- Life assurance & income protection (as a member of our pension scheme)
- Share incentive plan
- Enhanced maternity & paternity pay
- Employee recognition & long service award schemes
- Employee assistance programme
- Healthcare cash plan options
- Competitive staff discount scheme on our range of products and services
- Discounts on holidays, shopping, restaurants and much more, all through our ‘Lifestyle’ employee benefits programme
- Salary sacrifice schemes, including cycle2work
ATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Area Operations Manager employer: ATS Euromaster
Contact Detail:
ATS Euromaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager
✨Tip Number 1
Familiarise yourself with ATS Euromaster's operations and values. Understanding their commitment to service excellence and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of ATS Euromaster. Engaging with them can provide valuable insights into the company culture and expectations for the Area Operations Manager role, which can be beneficial in your conversations.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to lead remote teams and drive operational performance. Tailoring your anecdotes to reflect the challenges and successes relevant to the tyre retail industry will make a strong impression.
✨Tip Number 4
Showcase your knowledge of compliance and health and safety standards during your interactions. Being able to discuss how you've implemented these in previous roles will highlight your suitability for maintaining ATS Euromaster's high operational standards.
We think you need these skills to ace Area Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing remote teams and operational performance. Use specific examples that demonstrate your ability to drive results in a B2B or B2C retail environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Area Operations Manager role at ATS Euromaster. Mention how your skills align with their mission of delivering excellent service and driving performance across service centres.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft, Google, and POS systems, as well as your experience in resource planning and service delivery. This will show that you are well-equipped to handle the responsibilities of the role.
Showcase Leadership Experience: Provide examples of how you have successfully coached and developed teams in previous roles. This is crucial for demonstrating your capability to lead and manage multiple centres effectively.
How to prepare for a job interview at ATS Euromaster
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll be leading remote teams. Be prepared to discuss your previous experiences in managing teams, particularly in a B2B or B2C retail environment. Highlight specific examples where you successfully coached and developed team members to achieve peak performance.
✨Demonstrate Operational Knowledge
Familiarise yourself with operational performance drivers relevant to the role. During the interview, be ready to talk about how you've previously ensured efficiency and adherence to standard operating procedures in your past roles. This will show that you understand the core responsibilities of the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you had to conduct compliance audits or implement technical skill development plans. This will demonstrate your practical knowledge and ability to handle real-world challenges.
✨Emphasise Collaboration Skills
Since the role involves working closely with Head Office functions like Finance, Marketing, and HR, be ready to discuss your experience in collaborating with different departments. Share examples of how you have successfully worked with others to achieve common goals, which is crucial for this position.
