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- Tasks: Lead a team of volunteers and provide excellent customer service in our charity shop.
- Company: Join Yorkshire Cancer Research, dedicated to saving lives through vital fundraising efforts.
- Benefits: Enjoy a supportive work environment and the chance to make a real impact in your community.
- Why this job: Be a passionate ambassador for a credible charity while gaining valuable leadership experience.
- Qualifications: No specific qualifications required, just a commitment to our mission and great people skills.
- Other info: This role is perfect for those looking to make a difference while developing their career.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Deputy Shop Manager to join our Retail and Operations team. Reporting to the Charity Shop Manager, this role provides an opportunity to make a difference by helping to attract the funds that make research possible.
As Deputy Shop Manager at our shop in Ilkley, you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.
How to apply: To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, using our website for more details.
Deputy Shop Manager employer: Charitynorth Devon Hospice
Contact Detail:
Charitynorth Devon Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager
✨Tip Number 1
Familiarise yourself with Yorkshire Cancer Research's mission and values. Understanding their goals will help you articulate how your experience aligns with their objectives during the interview.
✨Tip Number 2
Prepare examples of your leadership experience, especially in managing teams or volunteers. Highlighting your ability to motivate and guide others will be crucial for the Deputy Shop Manager role.
✨Tip Number 3
Showcase your customer service skills by preparing scenarios where you've successfully handled customer interactions. This will demonstrate your commitment to providing excellent service in the shop.
✨Tip Number 4
Research the local community in Ilkley and think about how you can engage with them to boost donations and support. Being able to discuss community involvement will set you apart as a candidate.
We think you need these skills to ace Deputy Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Deputy Shop Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the charity's mission and how you can contribute to their goals. Use specific examples from your past experiences that demonstrate your leadership skills and commitment to customer service.
Highlight Relevant Experience: Ensure your CV showcases any relevant experience in retail management or volunteer coordination. Emphasise your ability to lead a team and provide excellent customer service, as these are key aspects of the role.
Proofread Your Application: Before submitting your CV and cover letter, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Charitynorth Devon Hospice
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for the charity's mission during the interview. Share any personal connections you have to the cause, as this will demonstrate your commitment and help you stand out as a passionate ambassador for the charity.
✨Highlight Leadership Experience
As a Deputy Shop Manager, you'll be leading a team of volunteers. Be prepared to discuss your previous leadership roles and how you've successfully motivated and managed teams in the past. Use specific examples to illustrate your ability to create a welcoming and professional atmosphere.
✨Demonstrate Excellent Customer Service Skills
Customer service is key in this role. Prepare to share examples of how you've provided exceptional service in previous positions. Highlight your ability to engage with customers, donors, and volunteers, ensuring they feel valued and informed about their contributions.
✨Research the Charity Thoroughly
Before the interview, take the time to learn about Yorkshire Cancer Research and its impact in the community. Familiarise yourself with their values and recent initiatives. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the organisation.
