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For Companies At a Glance
- Tasks: Lead transformation projects to enhance patient care and operational efficiency.
- Company: Join Croydon Health Services, a vibrant NHS organisation dedicated to community health.
- Benefits: Enjoy a supportive work culture, professional development opportunities, and a chance to make a real impact.
- Why this job: Be part of a close-knit team driving positive change in healthcare for a diverse community.
- Qualifications: Bachelor's degree and project management experience required; healthcare background preferred.
- Other info: Applications close early if we receive enough candidates, so apply soon!
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow. Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people's homes all across the borough. We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action - our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care. Join us and be a part of the team that is making Croydon proud.
Job overview
The Continuous Improvement Delivery Manager is responsible for designing, developing and implementing key transformation initiatives across the hospital. The role focuses on planning and executing projects that improve clinical services, enhance patient outcomes, and drive operational efficiencies. The post-holder will collaborate with clinical, operational, and corporate teams to ensure that transformation projects are delivered on time, within scope, and meet the hospital's strategic objectives. The role requires effective analytical skills, knowledge of national best practice, use of improvement methodologies and the ability to lead the implementation of complex projects and programmes. The role will be pivotal in the delivery of strategic transformation projects and act as a key collaborator for several services.
Main duties of the job
- Project Management and Delivery
- Stakeholder Engagement
- Change Management
- Performance Monitoring and Reporting
- Process Improvement and Innovation
- Financial and Resource Management
Working for our organisation
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital. CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team. Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery. Our experienced staff take care of people of all ages across the borough of Croydon.
Person specification
Education, qualifications and/or training
Essential criteria
- Bachelor's degree in a relevant field
- Project Management qualification or equivalent experience
- Evidence of continuous professional development in transformation
Desirable criteria
- Postgraduate qualification in a relevant field
Experience
Essential criteria
- Significant experience in delivering complex transformation projects within a healthcare or public sector environment
- Significant experience in managing cross functional project teams and working with multidisciplinary stakeholders to achieve project goals
- Experience in leading change management initiatives and supporting staff through the adoption of new ways of working
Desirable criteria
- Experience of working within integrated Care Systems or equivalent
- Experience with digital transformation tools in a healthcare setting
Knowledge
Essential criteria
- Understand the background and aims of current healthcare policy and appreciate the implications of this
- Able to provide and receive highly complex, sensitive and contentious information
Skills
Essential criteria
- Strong project management skills
- Ability to analyse qualitative and quantitative information from a range of sources and present it in a clear and concise way
- Able to take decisions on difficult and contentious issues where there may be a number of potential solutions / outcomes
- Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. If you decide to apply for this post, but do not hear back from us within four weeks of the closing date, please assume that you have not been shortlisted on this occasion.
Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line.
Continuous Improvement Delivery Manager employer: Croydon Health Services NHS Foundation Trust
Contact Detail:
Croydon Health Services NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Delivery Manager
✨Tip Number 1
Familiarise yourself with the specific transformation initiatives currently being implemented at Croydon Health Services. Understanding their strategic objectives will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, particularly those involved in continuous improvement and transformation projects. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change management initiatives in previous roles. Highlighting your ability to support teams through transitions will demonstrate your fit for this position.
✨Tip Number 4
Stay updated on current healthcare policies and best practices related to transformation. Being knowledgeable about these topics will not only impress during interviews but also show your commitment to the field.
We think you need these skills to ace Continuous Improvement Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and transformation initiatives. Use specific examples that demonstrate your ability to lead complex projects, especially in healthcare settings.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving healthcare services and how your skills align with the role of Continuous Improvement Delivery Manager. Mention any specific methodologies you have used in past projects.
Highlight Relevant Qualifications: Clearly list your qualifications, particularly your project management certification and any continuous professional development related to transformation. This will show your commitment to the field and your readiness for the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with change management and stakeholder engagement. Be ready to discuss specific challenges you've faced and how you overcame them.
How to prepare for a job interview at Croydon Health Services NHS Foundation Trust
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Continuous Improvement Delivery Manager role entails. Familiarise yourself with key responsibilities such as project management, stakeholder engagement, and change management. This will help you articulate how your experience aligns with the job requirements.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of complex transformation projects you've managed in the past. Highlight your ability to lead cross-functional teams and deliver results on time and within scope. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Analytical Thinking
The role requires strong analytical skills, so be ready to discuss how you've used data to drive improvements in previous roles. Prepare to explain how you analyse qualitative and quantitative information and make decisions based on your findings.
✨Engage with the Organisation's Values
Croydon Health Services values its employees and promotes a culture of improvement. Research their values and think about how you can contribute to this environment. During the interview, express your enthusiasm for being part of a team that prioritises patient outcomes and operational efficiencies.
