In Service Support Engineer

Want to join a trusted and reputable company with a broad portfolio of capabilities across the Maritime domain? Overview Important: All applicants must be able to obtain Security Clearance, and as a minimum be living in the UK for 5 years. Working: The role is office/hybrid based with occasional travel to other company sites in the UK. Office site presence, anticipated 2/3 days onsite, depending on project needs. Key Responsibilities: The successful candidate will hold the following responsibilities and duties:- * The delivery of our In-Service support obligations, working closely with the Project Manager, Project Engineering Lead, System Design Authority and our customers and users * Providing a proactive response to emerging technical issues, including customer fault reports and technical queries * Working closely with the rest of the engineering team to develop solutions that are technically and commercially acceptable * Diagnosing electrical and mechanical faults on equipment from remote, and on customer sites where required * Monitoring system performance, supporting root cause analysis of faults and seeking opportunities to improve the in-service delivery performance of our products * Supporting the implementation of programmes of inspection and preventative maintenance * Ensuring that customer equipment remains safe and suitable for continued service * Cooperating with the field support team to conduct equipment defect investigations, surveys, integration, and acceptance testing * Maintaining Integrated Logistics Support documentation and Implementing change requests as required * Highlighting resource conflicts or constraints to project engineering management * Embracing Engineering best practices and processes to enhance engineering excellence and promote continuous improvement. * Supporting the obsolescence strategies for a product line. Experience needed: * Ideally qualified to degree-level or equivalent experience in a Physics or Engineering based subject, such as; Electronics, Hardware, Computer Science, Software or Systems Engineering etc. Newly qualified personnel will be considered. * Experience in engineering in any phase of the engineering lifecycle. * Demonstrate the capability and willingness to execute support tasks on engineering projects. * Conducted technical diagnostics on systems and equipment. * Examples of times when you have worked under tight time constraints, in challenging contexts. * A background working with maritime equipment would be a bonus. * Excellent communication, leadership, and interpersonal skills * Proven track record of achieving business goals and objectives * Ability to manage budgets and schedules effectively * Experience with profit and loss management * Ability to work independently and as part of a team Experience in the following would be desirable: * Experience in the Defence / Aerospace or safety regulated environment would be advantageous * Experience in the Naval / Maritime domain would be advantageous. * Possess or look to hold a full driving licence. This role is office based with occasional travel across Ultra sites and to customer and supplier locations. Company overview: * Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? * The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! For full information, please get in touch: TPBN1_UKTJ