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- Tasks: Lead and inspire a team in our contact centre to deliver exceptional customer service.
- Company: Join BUUK Infrastructure, a pioneer in driving innovation towards a net zero future.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven company making a real impact on the UK's sustainability goals.
- Qualifications: Looking for passionate leaders with experience in team management and customer service.
- Other info: We celebrate diversity and encourage everyone to bring their authentic selves to work.
The predicted salary is between 28800 - 42000 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. All potential applicants are encouraged to scroll through and read the complete job description before applying. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are look… JBLK1_UKTJ
Contact Centre Team Manager employer: BUUK Infrastructure No 2 Limited
Contact Detail:
BUUK Infrastructure No 2 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Team Manager
✨Tip Number 1
Familiarize yourself with BUUK Infrastructure's mission and values. Understanding their commitment to net zero and innovation will help you align your answers during the interview, showcasing how your experience and vision fit with theirs.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams effectively. Be prepared to discuss specific examples of how you've motivated your team and improved performance in previous roles.
✨Tip Number 3
Research the latest trends in the utility sector, especially those related to sustainability and customer service. Being knowledgeable about industry developments will demonstrate your passion and commitment to the role.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview. This shows your genuine interest in the position and helps you assess if BUUK Infrastructure is the right fit for you.
We think you need these skills to ace Contact Centre Team Manager
Some tips for your application 🫡
Understand the Company Vision: Familiarize yourself with BUUK Infrastructure's mission to accelerate the UK towards net zero. Reflect this understanding in your application to show alignment with their goals.
Tailor Your CV: Customize your CV to highlight relevant experience in contact centre management and any achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for contributing to BUUK Infrastructure's vision and values.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no typos or grammatical errors. A polished application reflects your attention to detail.
How to prepare for a job interview at BUUK Infrastructure No 2 Limited
✨Understand the Company Vision
Make sure you familiarize yourself with BUUK Infrastructure's vision of accelerating the UK towards net zero. Be prepared to discuss how your experience and values align with this mission.
✨Showcase Leadership Skills
As a Contact Centre Team Manager, demonstrating strong leadership is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasize Supportive Environment
BUUK Infrastructure values a supportive environment. Share instances where you fostered a positive team culture or supported team members in their development, showing that you can contribute to this aspect.
✨Prepare for Behavioral Questions
Expect behavioral interview questions that assess your problem-solving and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
