At a Glance
- Tasks: Engage clients, create proposals, and drive sales in laboratory design solutions.
- Company: Join a rapidly expanding company specializing in lab design for research, healthcare, and education.
- Benefits: Enjoy a negotiable package, benefits, and the chance to work in a dynamic environment.
- Why this job: Be part of a trusted partner in lab environments and make a real impact in client relations.
- Qualifications: Looking for relationship builders with skills in client engagement and lead generation.
- Other info: Work closely with a Business Developer to ensure a seamless client experience.
The predicted salary is between 28800 - 42000 £ per year.
Negotiable Package DOE + Benefits
As a result of sustained demand our client is expanding rapidly. We're now on the lookout for talented individuals to join the team as either Client Relations Specialists or Business Development Specialists. If you're skilled in building relationships, driving client engagement, or generating high-quality leads, we want to hear from you!
Our client provides specialised laboratory design and build solutions for industries including research, healthcare, and education. Based in North West England, they combine technical expertise with a commitment to exceptional client service, making them a trusted partner in laboratory environments.
The Business Development role is essential in expanding our client's reach and positioning them as a top provider in laboratory design solutions. The role involves identifying potential clients, understanding their needs, and arranging introductory meetings for further engagement.
Working closely in partnership with the Business Developer the Client Relations Specialist will drive customer engagement from initial meeting to final order, ensuring a seamless client experience throughout. This role involves attending appointments, creating proposals, securing orders, and liaising with sales enablers (design, pre-construction and technical). They will manage the client journey through continuous touchpoints, as well as connecting with market influencers to stay up to date with industry trends and share our experience and product knowledge.
Key Responsibilities – Client Relations Specialist
- Attend client meetings (in person or virtual) to understand project scope, requirements, and expectations.
- To issue, review and ensure compliance to internal systems all sales proposals and orders confirmations, including all forms of communications.
- To maintain and utilise all data and reporting on Salesforce to underpin efficient and reportable sales opportunities and key influencers, with clear actions visible.
- Prepare and present accurate proposals, working with internal teams to ensure deliverability and budget alignment.
- Guide clients through each stage of the project, from introduction to agreement.
- Drive sales by maintaining close relationships with clients, answering questions, addressing concerns, and securing orders.
- Build and nurture relationships with industry influencers, such as architects and lab specialists, to enhance our client's brand presence.
- Partner with design, pre-construction, and technical to ensure accurate scoping and quoting.
- Finalise commercial terms with clients and hand over the project to operations upon order confirmation.
Key Responsibilities – Business Development Specialist
- Generate leads through research, networking, and outreach, targeting key industries including pathology, pharmaceuticals, research, and education.
- Qualify leads by assessing needs, project fit, and budget to ensure alignment with our client's services.
- Build and maintain a pipeline of potential clients, keeping detailed records of all interactions and lead progress.
- Initiate the client journey, securing meetings for the Client Relations team and ensuring a smooth handoff.
- Collaborate with marketing to support campaigns, webinars, and events that drive lead generation.
- Track lead progress, providing regular reports on conversion rates, lead quality, and pipeline health.
Key Skills & Experience
- Proven experience in B2B sales.
- Ideally worked in the construction, laboratory, laboratory design or technical services environment.
- Strong research skills, with an ability to identify and engage decision-makers.
- Excellent communication skills, both written and verbal and the ability to build commercial relationships.
- Self-motivated with a proactive approach to meeting targets and deadlines.
If you're ready to make an impact, thrive in a fast-paced environment and contribute to our client's success, we would love to hear from you! In return for your skills, hard work and commitment, a negotiable remuneration package based on previous experience is on offer as part of a supportive package with immediate starts available for both roles. Apply now
B2B Sales Executives employer: MaxAd Fixed Fee Recruitment
Contact Detail:
MaxAd Fixed Fee Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Sales Executives
✨Tip Number 1
Familiarize yourself with the laboratory design and build industry. Understanding the specific needs and challenges faced by potential clients in research, healthcare, and education will help you engage more effectively during conversations.
✨Tip Number 2
Network actively within the industry. Attend relevant events, webinars, or local meetups to connect with professionals who might be potential clients or can refer you to others in need of laboratory solutions.
✨Tip Number 3
Develop your relationship-building skills. Practice active listening and empathy to better understand client needs, which will help you create a more personalized approach when engaging with them.
✨Tip Number 4
Stay updated on industry trends and innovations. Being knowledgeable about the latest advancements in laboratory design will position you as a credible resource for clients and enhance your ability to generate high-quality leads.
We think you need these skills to ace B2B Sales Executives
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the B2B Sales Executive position. Understand the key responsibilities and required skills, such as client engagement and lead generation, to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales, client relations, or business development. Use specific examples that demonstrate your ability to build relationships and drive client engagement.
Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the role, such as communication, negotiation, and problem-solving. Provide concrete examples of how you've successfully used these skills in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company and the role. Mention why you are specifically interested in working with their specialized laboratory design solutions.
How to prepare for a job interview at MaxAd Fixed Fee Recruitment
✨Showcase Your Relationship-Building Skills
Since the role emphasizes building relationships, be prepared to share specific examples of how you've successfully engaged clients in the past. Highlight your ability to understand client needs and foster long-term partnerships.
✨Understand the Industry
Familiarize yourself with the laboratory design and build solutions sector. Research the company's projects and their impact on industries like research, healthcare, and education. This knowledge will demonstrate your genuine interest and help you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client objections. Practice responding to hypothetical scenarios related to client engagement and proposal creation to showcase your critical thinking.
✨Emphasize Team Collaboration
The role involves working closely with Business Developers and other sales enablers. Share experiences where you've successfully collaborated with team members to achieve a common goal, highlighting your communication and teamwork skills.