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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join Maison Margiela, a cutting-edge fashion house known for its artistic approach to style.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for professional growth.
- Why this job: Be part of a brand that values creativity and pushes the boundaries of modern fashion.
- Qualifications: 5+ years in retail management, preferably in luxury fashion; strong leadership and sales skills required.
- Other info: This role is perfect for those passionate about fashion and eager to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
The Store Manager will act as a brand ambassador, ensuring that the store meets and exceeds sales targets while providing an exceptional customer experience. This role requires strong leadership, strategic thinking, and a deep understanding of the luxury retail industry.
Main Responsibilities:- Leadership and Team Management: Lead, motivate, and develop the store team to achieve and exceed sales objectives while maintaining high standards of customer service.
- Sales Performance: Drive the store's sales performance by developing and implementing strategies to maximize profitability.
- Customer Experience: Ensure a superior customer experience through excellent service and a client-centric approach, building long-term relationships with high-profile clientele.
- Operational Management: Oversee store operations including inventory management, visual merchandising, and adherence to Maison Margiela standards and procedures in collaboration with the Operations Manager.
- Staff Training and Development: Train and mentor staff to enhance product knowledge, customer service skills, and overall team performance.
- Performance Monitoring: Analyze key performance indicators (KPIs) and use data to make informed business decisions and strategies.
- Brand Ambassador: Represent and embody the values and culture of Maison Margiela, both in-store and within the local community.
- Problem-Solving: Address any operational issues and provide solutions in a timely and effective manner.
- Minimum of 5 years of retail management experience, preferably within the luxury fashion or luxury goods industry.
- Proven ability to lead, inspire, and manage a team effectively.
- Strong sales and customer service background, with a demonstrated ability to meet and exceed sales targets.
- Excellent verbal and written communication skills; ability to engage and build rapport with clients and staff alike.
- Capable of developing and executing plans to improve store performance and client experience.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Professional, polished, and an embodiment of Maison Margiela image and values.
Store Manager - UK employer: OTB Group
Contact Detail:
OTB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - UK
✨Tip Number 1
Familiarise yourself with Maison Margiela's unique brand identity and values. Understanding their unconventional aesthetics and commitment to fashion as an art form will help you embody the brand during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in luxury retail during networking events or conversations. Connect with professionals in the industry who can provide insights or even referrals, as personal connections can significantly boost your chances.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that have led to increased sales or improved customer experiences. Being able to share concrete examples will demonstrate your capability to drive performance at Maison Margiela.
✨Tip Number 4
Stay updated on current trends in the luxury fashion market. Being knowledgeable about competitors and market dynamics will not only impress during interviews but also show your passion for the industry and readiness to contribute to the brand's success.
We think you need these skills to ace Store Manager - UK
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Maison Margiela's unique philosophy and aesthetic. Highlight your understanding of their values in your application to show that you align with their brand identity.
Tailor Your CV: Ensure your CV reflects your relevant experience in luxury retail management. Emphasise your leadership skills, sales achievements, and customer service excellence, particularly in high-end environments.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the fashion industry and your vision for enhancing customer experience at Maison Margiela.
Showcase Problem-Solving Skills: In your application, provide specific examples of how you've successfully addressed operational challenges in previous roles. This will demonstrate your capability to handle the fast-paced environment of luxury retail.
How to prepare for a job interview at OTB Group
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you inspire others to achieve sales targets.
✨Understand the Brand's Aesthetic
Maison Margiela is known for its unique approach to fashion. Familiarise yourself with their collections and philosophy. Be ready to discuss how you can embody and promote the brand's values in your role as a Store Manager.
✨Prepare for Customer Experience Questions
Expect questions about how you would enhance customer experience in the store. Think of specific strategies you've implemented in previous roles that improved client relationships and led to increased sales.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Prepare to discuss challenges you've faced in retail management and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
