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- Tasks: Help residents with questions about service charges and resolve disputes.
- Company: Join a dynamic team in Borehamwood focused on community support.
- Benefits: Earn £18.93 per hour PAYE with flexible working options.
- Why this job: Make a real impact by assisting residents and improving their experience.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: This is a temporary position, perfect for students looking for part-time work.
Service Charge Officer Temporary Based in Borehamwood £18.93per hour PAYE Answering resident enquires relating to service charge estimates and actuals. These questions can vary quite heavily but will be mostly focused around the most recent set of estimates or actuals we've provided, this can include the following; Requests for further information or descriptions for specific services Disputes based on the price of services provided Correcting residents charges when errors are found Request for documentation relating to service charges (Section 21 & 22 requests, invoices, Section 20 consultation information etc)…
Service Charge Officer employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Officer
✨Tip Number 1
Familiarize yourself with common service charge queries and disputes. Understanding the typical concerns residents have will help you respond confidently and accurately during the interview.
✨Tip Number 2
Brush up on relevant legislation, such as Section 20 and Section 21 of the Landlord and Tenant Act. Being knowledgeable about these laws will demonstrate your expertise and commitment to the role.
✨Tip Number 3
Practice your communication skills, especially in explaining complex information clearly. As a Service Charge Officer, you'll need to convey detailed service charge information to residents effectively.
✨Tip Number 4
Showcase your problem-solving abilities. Be prepared to discuss examples from your past experiences where you've successfully resolved disputes or corrected errors, as this will highlight your suitability for the role.
We think you need these skills to ace Service Charge Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Charge Officer position. Understand the key responsibilities, such as answering resident inquiries and handling disputes regarding service charges.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in customer service or financial roles, particularly those involving service charges or similar responsibilities.
Showcase Communication Skills: Since the role involves answering resident inquiries, it's important to demonstrate your strong communication skills. Provide examples of how you've effectively communicated complex information in past roles.
Tailor Your Application: Customize your application materials to reflect the specific requirements of the Service Charge Officer position. Use keywords from the job description to align your experience with what the company is looking for.
How to prepare for a job interview at Daniel Owen Ltd
✨Understand Service Charges
Make sure you have a solid understanding of what service charges are and how they work. Familiarize yourself with common terms and concepts related to service charge estimates and actuals, as this will help you answer questions confidently.
✨Prepare for Resident Inquiries
Anticipate the types of inquiries residents might have regarding service charges. Think about potential disputes or requests for documentation, and be ready to discuss how you would handle these situations effectively.
✨Show Your Communication Skills
Since the role involves answering resident inquiries, demonstrate your strong communication skills during the interview. Practice explaining complex information in a clear and concise manner, as this will be crucial in your day-to-day responsibilities.
✨Highlight Problem-Solving Abilities
Be prepared to discuss examples from your past experiences where you successfully resolved disputes or corrected errors. This will showcase your problem-solving abilities and your commitment to providing excellent service to residents.
