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- Tasks: Be the first point of contact, answer calls, and resolve customer inquiries.
- Company: Join a busy Accident Repair Company with a dynamic work environment.
- Benefits: Earn £13.00 per hour with breaks and potential for full-time employment.
- Why this job: Great opportunity to develop customer service skills in a fast-paced setting.
- Qualifications: Good customer service skills and ability to work quickly are essential.
- Other info: Position starts on December 16th, with a chance for a permanent role.
Temporary Service Desk Assistant Our client is looking for a temporary assistant to cover their Service Desk at their busy Accident Repair Company. You be the first point of contact and will answer calls, make notes for customers, relay any information to the customer, provide solutions, deal with any issues and help resolve enquiries. You will have good customer service skills and be able to work at a fast pace. There is potential for Full Time employment if both you and the Client are happy. 8am – 5pm Monday-Friday £13.00 P.H. 2 15-minute breaks & 30-minute lunch break WALTON ON THAMES AVAILABLE TO START 16th DECEMBER and possibility of a permanent role for the right person. Hours permanently from 7.30am – 5.30pm ideally. …
Temporary Service Desk Advisor/Customer Service Assistant employer: SKILLFRAME
Contact Detail:
SKILLFRAME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Service Desk Advisor/Customer Service Assistant
✨Tip Number 1
Familiarize yourself with common customer service scenarios, especially in the context of accident repair. This will help you respond confidently and effectively during the interview.
✨Tip Number 2
Practice your communication skills by role-playing different customer interactions. Being able to convey information clearly and empathetically is key for this role.
✨Tip Number 3
Research the company and its services thoroughly. Understanding their operations will allow you to provide better solutions and demonstrate your interest during discussions.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations or difficult customers. Sharing specific examples can showcase your problem-solving abilities and customer service skills.
We think you need these skills to ace Temporary Service Desk Advisor/Customer Service Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
Showcase Communication Abilities: Since you'll be the first point of contact, it's crucial to demonstrate your strong communication skills. Mention any relevant experiences where you effectively communicated with customers or team members.
Express Flexibility and Adaptability: The role requires working at a fast pace, so highlight your ability to adapt to changing situations. Share instances where you've successfully managed multiple tasks or worked under pressure.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting to show that you understand the role and are a good fit for the company.
How to prepare for a job interview at SKILLFRAME
✨Show Your Customer Service Skills
Since this role is all about customer interaction, be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to stay calm under pressure and provide effective solutions.
✨Demonstrate Your Communication Skills
As the first point of contact, clear communication is key. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions.
✨Be Ready for Fast-Paced Scenarios
The job requires working at a fast pace, so be prepared to discuss how you manage your time and prioritize tasks. You might be asked to describe a situation where you had to handle multiple inquiries simultaneously.
✨Express Your Interest in Long-Term Opportunities
Since there's potential for full-time employment, express your enthusiasm for the role and your interest in growing with the company. This shows that you're not just looking for a temporary position but are invested in contributing to their success.
