Senior Reconciliations Analyst Life & Pensions

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Financial Control & Reconciliation Utility ensures the accuracy and integrity of financial records within the organisation. The team processes payments, receipts, and distributions while identifying and resolving discrepancies to maintain reliable financial information, ensure proper reporting, and comply with regulations. This role sits within the Reconciliations Team for the Life & Pensions business, responsible for daily reconciliations, discrepancy resolution, documentation, and collaborating with Operations to implement corrective actions. The team also supports month-end ledger processes and ensures transactions are accounted for within agreed SLAs and regulatory standards.

What you’ll be doing:

• Oversee and authorise bank reconciliations, daily matching, and preparation of bank statements, workbooks, and balance reports.
• Manage daily control account reconciliations, ensuring discrepancies are identified and resolved.
• Perform financial report reconciliations with the ledger, resolving differences within SLAs.
• Ensure systems are ready for daily work and complete monthly tasks for ledger close activities.
• Authorise manual journals and oversee operational loss processes.
• Review tax reconciliations and ensure accurate payments to HMRC.
• Monitor reassurance reports, premiums, and claims settlements, resolving discrepancies with Reassurers.
• Act as a subject matter expert, providing guidance and training to junior team members.
• Ensure compliance with Client Standards, Controls Framework, and Consumer Duty regulations.
• Maintain Effective Level of Control (ELOC) and address any exceptions.

What we’re looking for:

• 4+ years of experience in a finance role within financial services.
• Expertise in MS Excel and Word.
• Strong problem-solving skills with a systematic, analytical approach.
• Ability to work under pressure, meet tight deadlines, and communicate effectively at senior levels.
• Strong attention to detail, fact-finding skills, and evaluative judgment.
• Knowledge of finance and accounting principles, compliance requirements, and financial services processes (particularly Life & Pensions).
• Accountancy qualification, part-qualification, or equivalent experience is desirable.