Store Manager

Store Manager

Bournemouth Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to achieve brand goals and deliver exceptional customer service.
  • Company: Mint Velvet creates chic, contemporary fashion staples with a focus on relaxed glamour.
  • Benefits: Enjoy a competitive salary, 33 days holiday, bonus scheme, and generous staff discounts.
  • Why this job: Join a vibrant team and shape the future of retail while living the Mint Velvet values.
  • Qualifications: Proven experience in store management and a passion for delivering great customer experiences.
  • Other info: Be part of a fast-growing business that values collaboration and personal development.

The predicted salary is between 30000 - 42000 £ per year.

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As a Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as:

  • Customer Focus
  • Visual Excellence
  • Commerciality
  • Operations & Communication
  • Leading the Team

...all while living and representing the Mint Velvet brand values.

Our Values:

  • With Soul
  • Courage & Resilience
  • Passion & Drive
  • Entrepreneurial Spirit
  • Collaborative

The Role:

  • Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail.
  • Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
  • Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture.
  • Develop an inspiring and listening culture within your store, empowering your team to feed back ideas and opinions to help improve the brand and secure future success.
  • Be proactive in driving your own personal development and continually improving your performance.
  • Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store.
  • Follow and adhere to all policies and procedures and run a sound and robust operation.
  • Achieve remarkable results across sales, costs, stock loss and payroll.
  • Understand the ever-changing retail landscape and use available data to drive an omnichannel approach.

To join our vibrant and fast-growing business…

You’ll need to have proven experience in all areas of the Store Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You’ll be rewarded with…

A competitive salary and great career prospects in a fast paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.

If you have the experience and passion for this role…

Please apply with your CV, explaining why you’d like to work with us. We look forward to hearing from you!

Store Manager employer: Mint Velvet

Mint Velvet is an exceptional employer that champions a vibrant and collaborative work culture, where your passion for fashion and customer service can truly shine. As a Store Manager, you will benefit from competitive salaries, generous holiday allowances, and a supportive environment that prioritises personal development and career growth. Join us in creating a sanctuary of style while enjoying unique perks like a discretionary bonus scheme and a clothing allowance, all within a fast-paced and dynamic retail landscape.
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Contact Detail:

Mint Velvet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with the Mint Velvet brand story and values. Understanding their ethos of 'Relaxed Glamour' will help you connect with the team and demonstrate your passion for the brand during interviews.

✨Tip Number 2

Research the current retail landscape and Mint Velvet's competitors. Being able to discuss market trends and how they impact the brand will show your proactive approach and strategic thinking.

✨Tip Number 3

Prepare examples of how you've successfully led a team in the past. Highlighting your experience in people management and achieving KPIs will be crucial in demonstrating your fit for the Store Manager role.

✨Tip Number 4

Think about ways you can enhance the customer journey in-store. Be ready to share innovative ideas that align with Mint Velvet’s focus on visual excellence and customer service during your discussions.

We think you need these skills to ace Store Manager

Leadership Skills
Team Management
Customer Service Excellence
Visual Merchandising
Commercial Awareness
Operational Management
Communication Skills
Problem-Solving Skills
Data Analysis
Sales Performance Management
Recruitment and Training
Adaptability to Change
Passion for Fashion
Brand Knowledge
Motivational Skills

Some tips for your application 🫡

Understand the Brand: Before applying, take the time to understand Mint Velvet's brand story and values. Reflect this understanding in your application to show that you align with their ethos of relaxed glamour and customer service.

Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly in leading teams and achieving KPIs. Use specific examples that demonstrate your ability to drive sales and enhance customer experiences.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about working for Mint Velvet. Mention how your personal style aligns with their brand and how you can contribute to their goals, such as fostering a high-performing team culture.

Showcase Your Leadership Skills: Emphasise your leadership experience in your application. Provide examples of how you've motivated teams, improved performance, and created an inspiring work environment, which are key aspects of the Store Manager role.

How to prepare for a job interview at Mint Velvet

✨Know the Brand Inside Out

Before your interview, make sure you thoroughly understand Mint Velvet's brand story, values, and market position. Be prepared to discuss how these elements influence your approach to retail and customer service.

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered a high-performing culture and encouraged feedback.

✨Demonstrate Customer Focus

Highlight your commitment to exceptional customer service. Be ready to share specific instances where you went above and beyond to enhance the customer experience, aligning with Mint Velvet's focus on customer satisfaction.

✨Prepare for Data-Driven Discussions

Understand the importance of data in driving sales and operational decisions. Be prepared to discuss how you've used data in previous roles to improve performance and adapt to changing retail landscapes.

Store Manager
Mint Velvet
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  • Store Manager

    Bournemouth
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-04-07

  • M

    Mint Velvet

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