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For Companies At a Glance
- Tasks: Lead SAP C4C and Commerce solutions, resolving issues and engaging with stakeholders.
- Company: Join Techtronic Industries, a global leader in innovative consumer and professional products.
- Benefits: Enjoy hybrid working, discounts on products, and access to personal development resources.
- Why this job: Be part of a dynamic team that values innovation, growth, and employee wellbeing.
- Qualifications: Bachelor’s degree or equivalent, with 3+ years in SAP C4C & Commerce experience.
- Other info: Exciting opportunity for those passionate about technology and customer satisfaction.
The predicted salary is between 48000 - 72000 £ per year.
Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, HOOVER, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation. Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity.
We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:
- Lifestyle: Hybrid working model to support flexibility.
- Personal Development: Access to LinkedIn Learning and professional development programs.
- Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
- Discounts & Perks: Generous discounts on company products.
- Social: Recognition programs and social events to celebrate our team's achievements.
About The Role
We have an exciting new opportunity for a SAP Service and Commerce Lead to work with the IT Enterprise Applications Team. The position will report to the Head of Enterprise Applications ANZ and will be focused on the SAP C4C and SAP Commerce solutions and integration with other applications.
Responsibilities:
- Maintain and support the SAP C4C & SAP Commerce environment including resolving support incidents / issues.
- Gain a detailed understanding of the TTI SAP C4C & SAP Commerce solutions and the integration with other applications such as SAP ECC / Hana.
- Engage with business stakeholders to gather and document requirements and deliver functional solutions.
- Provide solution recommendations / alternatives, estimates and specifications for proposed system changes in conjunction with developers and security resources.
- Design, customize, configure and test SAP C4C and SAP Commerce Solutions.
- Develop test plans, conduct testing and coordinate UAT and business sign-off of required changes.
- Assist / control system testing requirements during implementation of system changes, support upgrades or other system changes which may affect the SAP C4C & SAP Commerce solutions.
- Maintain all facets of system documentation including solution design, processes, work instructions, test documents and other related documents.
- Proactively identify and propose business process and / or system enhancements.
- Provide consulting services on both new implementations and existing support projects.
To be successful you will have:
- Bachelor’s degree or equivalent work experience.
- Minimum three (3) years of SAP C4C & SAP Commerce experience in implementation and support BAU and Projects.
- Minimum five (5) years of SAP experience in implementation and support BAU and Projects.
- Excellent knowledge of SAP C4C & SAP Commerce functionalities.
- Hands-on configuration experience of SAP C4C & SAP Commerce.
- Knowledge of Sales and Customer Service business processes in multiple industries.
- Strong understanding of Order to Cash and Procure to Pay processes.
- Presentation and training skills required.
- Excellent analytical and lateral thinking skills.
This is an excellent opportunity for someone who is looking to work for a leading company that invests in world-class technologies and offers growth, diversity, and outstanding opportunities. If you fit the above attributes and you are excited at the prospect of joining a successful, global organisation, then please APPLY NOW.
Sap Service And Commerce Lead employer: Buscojobs
Contact Detail:
Buscojobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sap Service And Commerce Lead
✨Tip Number 1
Familiarise yourself with the specific SAP C4C and SAP Commerce functionalities. Understanding these systems in depth will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Techtronic Industries. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the SAP Service and Commerce Lead role.
✨Tip Number 3
Prepare to discuss your experience with integration between SAP C4C, SAP Commerce, and other applications. Be ready to share specific examples of how you've successfully managed such integrations in past roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing case studies or scenarios where you've identified and proposed system enhancements. This will highlight your analytical abilities and your proactive approach to improving business processes.
We think you need these skills to ace Sap Service And Commerce Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the SAP Service and Commerce Lead position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise your experience with SAP C4C and SAP Commerce, particularly any hands-on configuration work. Use specific examples from your past roles to demonstrate your expertise in these areas.
Showcase Soft Skills: In addition to technical skills, the role requires strong analytical and presentation skills. Make sure to include instances where you've successfully communicated complex ideas or led training sessions.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your enthusiasm for working at Techtronic Industries. Mention how you can contribute to their commitment to innovation and customer satisfaction.
How to prepare for a job interview at Buscojobs
✨Understand the SAP Landscape
Make sure you have a solid grasp of SAP C4C and SAP Commerce functionalities. Familiarise yourself with how these systems integrate with others like SAP ECC/Hana, as this knowledge will be crucial during your interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific incidents where you've resolved support issues or improved processes within SAP environments. Highlight your analytical skills and how you've applied them in real-world scenarios.
✨Engage with Business Stakeholders
Be ready to talk about your experience in gathering requirements from business stakeholders. Demonstrating your ability to communicate effectively and translate business needs into functional solutions will set you apart.
✨Prepare for Technical Questions
Expect technical questions related to system configuration, testing, and documentation. Brush up on your hands-on experience with SAP C4C and SAP Commerce, and be prepared to explain your approach to system changes and enhancements.
