At a Glance
- Tasks: Lead the reservations team and manage customer requests in a vibrant hospitality setting.
- Company: Join a trendy hospitality company in London known for its fun atmosphere and great food.
- Benefits: Enjoy a stylish work environment, Monday to Friday schedule, and opportunities for growth.
- Why this job: Be part of an expanding company with a lively culture and a focus on guest satisfaction.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Exciting new site opening in 2025, perfect for those looking to grow their career.
The predicted salary is between 36000 - 54000 £ per year.
Fancy being part of a really cool hospitality company in London? They have multiple sites across the city—fun places with great food, drinks, and a lively party vibe. They're expanding, with a new site opening in 2025—exciting times! This role is based at head office in central London, Monday to Friday.
A great opportunity to work for a stylish and vibrant company with great people culture.
Responsibilities:- Responsible for taking reservations and managing the reservation team across multiple venues.
- Dealing with and resolving customer requests, questions and complaints.
- Analyse and provide sales information.
- Responsible for the daily supervision of the Reservations Sales Agents.
- Motivate and lead Reservations Team to exceed guest expectations.
- Responsible for training and monitoring reservation agents on an ongoing basis.
- To maximise all sales opportunities by ensuring a sales attitude is adopted at all times and being aware of all sales opportunities within all areas of the business.
If you are keen to discuss the details further, please apply today or send your CV to Stuart Hills or call.
Reservations Manager - London £45,000 employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager - London £45,000
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in London. Research the company and its venues to understand their unique offerings and customer base, which will help you tailor your approach during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within the company.
✨Tip Number 3
Prepare to discuss your leadership and team management experiences. Think of specific examples where you've motivated a team or resolved conflicts, as these skills are crucial for the Reservations Manager role.
✨Tip Number 4
Showcase your sales acumen by being ready to discuss how you've maximised sales opportunities in previous roles. Highlight any strategies you've implemented that led to increased revenue or improved customer satisfaction.
We think you need these skills to ace Reservations Manager - London £45,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and reservations management. Emphasise any leadership roles you've held and your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Highlight Sales Experience: Since the role involves maximising sales opportunities, be sure to include any relevant sales experience. Discuss how you've previously adopted a sales attitude and achieved targets.
Showcase Problem-Solving Skills: In your application, provide examples of how you've dealt with customer complaints or requests effectively. This will demonstrate your ability to handle challenges in a fast-paced environment.
How to prepare for a job interview at COREcruitment International
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for creating memorable guest experiences, as this role is all about exceeding expectations.
✨Demonstrate Leadership Skills
Since the role involves managing a team, be prepared to discuss your leadership style. Provide examples of how you've motivated and trained team members in the past, and how you plan to inspire the Reservations Team to achieve their goals.
✨Prepare for Customer Scenarios
Anticipate questions related to handling customer complaints and requests. Think of specific situations where you successfully resolved issues and turned a negative experience into a positive one, showcasing your problem-solving skills.
✨Know the Company and Its Culture
Research the company’s values and culture before the interview. Be ready to discuss how your personal values align with theirs, and why you want to be part of their vibrant team. This will show your genuine interest in the position.