Night Guest Service Assistant

Night Guest Service Assistant – Central London – 5* Luxury Residential Apartments – £14.50 per hour, 40 hours per week We are recruiting for a Guest Service Assistant to join the team at this luxury residential apartment complex in Central London. This is a long-term temporary position, working through our agency. An immediate start is available. As a Night Guest Service Assistant, you will be working in a team based at the front desk, providing a 5* hotel style service to all residents and visitors. Working 5 nights out of 7, on a rota basis, shift times are 11pm to 7am. 40 hours per week and weekly paid. Main responsibilities are – * Based at the front desk, assisting residents and visitors with all enquiries * Offering luggage assistance for all residents and escorting them to the apartments ensuring they areaware of all services offered * Making bookings for taxis, restaurants, theatre, sightseeing attractions and other requests * Handle incoming/outgoing mail and parcels * Maintain an excellent level of communication with all departments * Ensure a full working knowledge of the apartments and services available at all times * Update stock levels for all items * Ensure a personalised service is provided at arrival, during stay and departure * Complete any shopping requests for residents * Ensure floor and garage checks are completed during the shift * Keeping lobby areas clean and tidy at all times * Ordering daily newspapers and magazines * Any other tasks as required Requirements * Previous experience in a similar role * Good level of English * Well presented and smart appearance * Computer skills – full training given on IT systems * Committed to providing high level of customer service * Happy to work nights Interested in the Night Guest Service Assistant role ? Please forward your CV. Due to the high levels of applications, we are unfortunately unable to reply to all candidates