At a Glance
- Tasks: Be the friendly face at our reception, assisting visitors and tenants daily.
- Company: Join a dynamic team focused on delivering exceptional customer service in a professional environment.
- Benefits: Enjoy a clean, welcoming workspace and the opportunity to develop your professional skills.
- Why this job: Make a lasting impression while building relationships and enhancing your customer service experience.
- Qualifications: A courteous demeanor and a commitment to high standards of presentation are essential.
- Other info: Uniform provided; must be maintained in excellent condition.
The predicted salary is between 24000 - 36000 £ per year.
Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional customer service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. You must adhere to the dress and appearance guidelines. To carry out duties in accordance with instructions by your Reception Services Line Manager, Building Manager/Supervisor/RFM. To acknowledge and action helpdesk jobs as they are being submitted and communicate them to the Engineering department when necessary. To take ownership of the of the current visitor management system, providing content to support the buildings occupier platform including administrating new users. To actively participate in the training of cover staff Establish a professional working relationship with your Team, tenants a…
Receptionist - Seymour Mews employer: Savills Management Resources
Contact Detail:
Savills Management Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Seymour Mews
✨Tip Number 1
Make sure to familiarize yourself with the specific customer service standards expected in a reception role. Research best practices in hospitality and customer interaction to demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Practice your communication skills, as they are crucial for this position. Engage in conversations with friends or family to enhance your ability to interact professionally and courteously with visitors and tenants.
✨Tip Number 3
Dress appropriately and maintain a polished appearance when you visit the location for an interview or any pre-application events. This will help you make a strong first impression and show that you understand the importance of presentation in this role.
✨Tip Number 4
Familiarize yourself with visitor management systems and basic administrative tasks. Highlight any relevant experience you have in managing schedules or assisting with office operations to showcase your readiness for the responsibilities of the role.
We think you need these skills to ace Receptionist - Seymour Mews
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position at Seymour Mews. Understand the key responsibilities and the importance of maintaining a professional appearance and exceptional customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and reception roles. Emphasize any previous positions where you maintained high standards of presentation and professionalism.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to create a welcoming environment. Mention specific examples of how you've provided excellent customer service in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Savills Management Resources
✨Dress to Impress
Since the role emphasizes maintaining a high standard of personal appearance, make sure to dress professionally for your interview. This will not only show that you understand the importance of presentation but also help you make a great first impression.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to assist visitors or resolve issues, as this aligns with the key responsibilities of the role.
✨Familiarize Yourself with Visitor Management Systems
Research common visitor management systems and be ready to discuss any experience you have with them. If you don’t have direct experience, showing your willingness to learn and adapt can demonstrate your proactive attitude.
✨Demonstrate Teamwork and Communication
The role requires establishing professional relationships with team members and tenants. Be prepared to discuss how you’ve successfully worked in teams in the past and how you communicate effectively with others to ensure smooth operations.