La Mer - Counter Lead - John Lewis - 37.5 Hours Apply now
La Mer - Counter Lead - John Lewis - 37.5 Hours

La Mer - Counter Lead - John Lewis - 37.5 Hours

Dartford Full-Time 30000 - 42000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Lead and inspire a team of Skin Care Experts to achieve sales and service goals.
  • Company: Join La Mer, a luxury skincare brand with a rich history of innovation and renewal.
  • Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
  • Why this job: Be part of a prestigious brand that values work-life balance and personal growth.
  • Qualifications: Retail management experience in beauty or skincare is essential.
  • Other info: Flexible hours available; discuss your schedule during the interview.

The predicted salary is between 30000 - 42000 £ per year.

La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in an experiment gone awry and set out to create his own destiny. Physicist by day, stargazer and dreamer by night, he hoped to unlock the power of renewal of the sea.

We are seeking an inspirational and Manager to play a leading role in the success of the team by coaching and developing our team of Skin Care Experts to achieve sales, client service and operational targets.

You will have:

  • Proven retail experience at manager or above level, preferably within beauty or skin care

  • The ability to provide inspirational, authentic and personalized customer service

  • A drive to achieve sales and customer service targets

  • Retail operations experience including inventory management and cash reconciliation

  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.

  • Proof of right to live and work in the country

  • Competitive industry salary

  • Commission scheme

  • Product discount

  • Training & development

La Mer - Counter Lead - John Lewis - 37.5 Hours employer: ESTÉE LAUDER

At La Mer, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our team members enjoy competitive salaries, a commission scheme, and generous product discounts, alongside comprehensive training and development opportunities to enhance their skills. Located in the heart of John Lewis, we prioritize work-life balance, ensuring our employees thrive both personally and professionally while delivering unparalleled customer service.
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Contact Detail:

ESTÉE LAUDER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land La Mer - Counter Lead - John Lewis - 37.5 Hours

Tip Number 1

Familiarize yourself with La Mer's product line and brand story. Understanding the unique selling points of their skincare products will help you connect with customers and demonstrate your passion for the brand during the interview.

Tip Number 2

Highlight your leadership skills by preparing examples of how you've successfully coached and developed team members in previous roles. This will show that you can inspire and motivate your team to achieve sales and service targets.

Tip Number 3

Be ready to discuss your experience with retail operations, especially in inventory management and cash reconciliation. Providing specific examples of how you've handled these tasks will demonstrate your capability to manage the operational side of the role.

Tip Number 4

Prepare to talk about your flexible availability and how it aligns with the needs of the business. Showing that you're adaptable and willing to work various hours will make you a more attractive candidate for the position.

We think you need these skills to ace La Mer - Counter Lead - John Lewis - 37.5 Hours

Retail Management Experience
Team Leadership
Coaching and Development Skills
Customer Service Excellence
Sales Target Achievement
Inventory Management
Cash Reconciliation
Communication Skills
Flexibility in Availability
Problem-Solving Skills
Product Knowledge in Beauty/Skin Care
Motivational Skills
Operational Efficiency

Some tips for your application 🫡

Understand the Brand: Familiarize yourself with La Mer's history and values. Highlight your passion for their products and how you can embody their brand ethos in your application.

Highlight Relevant Experience: Emphasize your retail management experience, particularly in beauty or skin care. Provide specific examples of how you've achieved sales targets and delivered exceptional customer service.

Showcase Leadership Skills: Discuss your experience in coaching and developing team members. Use concrete examples to illustrate how you've inspired others to reach their potential and meet operational goals.

Express Flexibility: Mention your availability and willingness to work flexible hours. This shows that you are adaptable and ready to meet the demands of the role.

How to prepare for a job interview at ESTÉE LAUDER

Show Your Passion for Skincare

Make sure to express your enthusiasm for skincare and beauty products during the interview. Share personal experiences or stories that highlight your connection to the industry, as this will resonate with the hiring team.

Demonstrate Leadership Skills

As a Counter Lead, you'll be expected to inspire and develop your team. Prepare examples of how you've successfully led a team in the past, focusing on coaching, motivation, and achieving targets together.

Highlight Customer Service Excellence

Be ready to discuss specific instances where you provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your ability to create personalized experiences for clients.

Discuss Flexibility and Work-Life Balance

Since the role requires flexible availability, be open about your schedule and discuss how you can balance work commitments with personal life. This shows that you value both your professional responsibilities and well-being.

La Mer - Counter Lead - John Lewis - 37.5 Hours
ESTÉE LAUDER Apply now
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