Partnerships Marketing Director (12 Month Secondment/Fixed Term Contract) | London, UK

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together.

Global Merchant & Network Services (GMNS) Marketing is dedicated to bringing buyers and sellers together and redefining how American Express is welcomed. GMNS Marketing is responsible for partnering with markets to drive profitable growth, accelerate coverage and enhance the value of Amex acceptance to merchants and Card Members at scale! We focus on enhancing our relationships with millions of merchants of all shapes and sizes, and our geographic purview includes many commerce hubs across the globe including the U.S, Canada, Latin America, the Caribbean, Europe and the Asia-Pacific region.

The Partner marketing team sits within the Global Merchant Services Marketing Europe organisation and looks after partnership marketing including defining the strategy, planning and delivery of marketing opportunities with key bank partners and payment facilitators across Europe. The team focuses on supporting acquisition, retention and welcome acceptance, as well as increasing perception of coverage at small merchants.

How will you make an impact in this role?

• Partner Marketing: Collaborating with strategic payment facilitators and key bank partners across Europe to drive awareness of Amex acceptance to increase coverage growth, and activation on Amex.
• Project Knight & Armour Marketing: Defining and delivering the marketing strategy to support key bank partners across Europe launching and migrating to the Payment Facilitation model.

Minimum Qualifications

• Leading, coaching and encouraging a team of 7 colleagues to achieve business objectives.
• Deepening relationships with strategic partners across Europe to access partner marketing channels and implement successful marketing strategies to meet business objectives.
• Optimising and implementing the marketing strategy to support the growth of priority partners in line with business objectives.
• Building and maintaining strong team member relationships with key senior leadership level team members whilst also representing American Express when establishing relationships with external partners.
• Collaborating with Partner Account Management across Europe as well as local issuing and global marketing teams to align plans and manage their expectations on marketing capabilities and timelines.
• Managing multiple external partners and agencies to deliver various marketing activity.
• Working with insights and analytics teams to track investment optimization for partnership marketing.
• Partner with Compliance, Privacy and GCO to ensure governance, control and compliance in everything the team does.
• Achieving business objectives in the most efficient way whilst owning significant marketing budgets.

Preferred Qualifications

• Proven track record of excellent senior leadership level communication (both written and verbal) translating strategic marketing plans backed by data and insights to influence and inspire change management when necessary.
• Experienced team leader who invests in the development of their colleagues and prioritizes inclusivity and belonging.
• Positive relationship builder with a broad network of collaborators across functional areas and markets, balancing conflicting priorities and exerting influence to drive decisions.
• Demonstrated ability to influence external partners as well as develop and grow the Partnership (including strong negotiation skills).
• A clear showcase of balancing operational and analytical skills with marketing experience and a clear ability to both build a strategy and then execute on it to drive business objectives.
• Ability to efficiently prioritize, solve problems, manage tight deadlines, and handle changing priorities in a dynamic and fast-paced environment.
• Experience in B2B partnerships and or B2B marketing.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.