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- Tasks: Manage daily operations of a sheltered housing scheme, ensuring quality service and resident engagement.
- Company: Join a nationwide specialist in sheltered housing, dedicated to providing secure living environments.
- Benefits: Enjoy flexible part-time hours with competitive pay and full support for at least 6 months.
- Why this job: Make a real impact in residents' lives while gaining valuable experience in housing management.
- Qualifications: Previous experience in a sheltered scheme and strong customer service skills are essential.
- Other info: Immediate start available; perfect for balancing other commitments.
Sheltered Scheme Manager – 1 site – Coventry – 16 hours per week – Minimum 6 months – Up to £24.73 per hour
Your new company
This is a specialist sheltered scheme housing provider who operates nationwide. They have recently taken on a number of new schemes throughout the Midlands area. All services are tailored to years of age.
Your new role
Your new role as a Sheltered Scheme Manager is to manage the day to day running of the service, including customer engagement, low level ASB, rent queries, advice, guidance & signposting. All residents will be assured to receive a high quality and responsible housing management service in a safe and secure environment. This is a part-time role, offering flexibility if desired and requires an immediate start.
What you’ll need to succeed
To be considered for this role, you will have previous experience of working within a sheltered scheme and have the ability to perform housing management tasks to a high quality whilst providing the highest level of customer service to your customers.
What you’ll get in return
This role offers flexibility to an individual who has to work around other commitments. You will be offered full support throughout the duration of the role, which is a guaranteed minimum of 6 months. The salary is also very competitive.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Sheltered Scheme Manager employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Scheme Manager
✨Tip Number 1
Familiarize yourself with the specific needs and challenges of sheltered housing schemes. Understanding the unique environment and the residents' requirements will help you demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your previous experience in managing similar services. Be ready to discuss specific examples where you successfully handled customer engagement or resolved issues related to low-level anti-social behavior.
✨Tip Number 3
Showcase your ability to provide high-quality customer service. Prepare to share instances where you went above and beyond to assist residents, as this will resonate well with the values of the organization.
✨Tip Number 4
Be prepared to discuss your approach to flexibility in work hours. Since this role offers part-time hours, demonstrating your ability to adapt your schedule to meet the needs of the residents will be a plus.
We think you need these skills to ace Sheltered Scheme Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Sheltered Scheme Manager. Highlight your relevant experience in managing sheltered schemes and customer engagement in your application.
Tailor Your CV: Customize your CV to reflect your experience in housing management and customer service. Use specific examples that demonstrate your ability to handle rent queries and low-level ASB effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the perfect fit for this role. Mention your previous experience in similar positions and your commitment to providing high-quality housing management services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Experience
Make sure to highlight your previous experience in managing sheltered schemes. Be prepared to discuss specific examples of how you've handled customer engagement and low-level ASB in the past.
✨Demonstrate Customer Service Skills
Since providing high-quality customer service is crucial for this role, think of instances where you went above and beyond for residents. Share these stories to illustrate your commitment to excellent service.
✨Understand the Role's Flexibility
This position offers flexibility, so be ready to discuss how you can manage your time effectively around other commitments. Show that you can adapt to the needs of the role while maintaining a high standard of work.
✨Prepare Questions
Have thoughtful questions ready about the company and the specific sheltered scheme you'll be managing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
