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- Tasks: Manage customer accounts, process invoices, and handle queries daily.
- Company: Join a Local Authority in London focused on excellent customer service.
- Benefits: Earn £14.65 - £15 per hour with potential for remote work.
- Why this job: Gain valuable experience in finance while contributing to community services.
- Qualifications: Experience in accounts receivable and proficiency in Microsoft Office required.
- Other info: Refer a friend and earn a £250 bonus if they get hired!
Location: London
Contract: Temporary (5 month initial)
Rate: £14.65 - £15 Per Hour Umbrella
Start date: ASAP
Service Care Solutions is recruiting on behalf of a Local Authority in London for an Accounts Receivable Officer. We are looking for a detail-oriented Accounts Receivable Officer to join our team. In this role, you will be responsible for managing customer accounts, processing invoices and payments, and handling queries from internal and external customers. You will play a key part in ensuring accurate financial records and maintaining excellent customer service. If you have experience in accounts receivable, strong organisational skills, and a keen eye for detail, we’d love to hear from you!
Main responsibilities:
- Handle daily queries and enquiries from both internal and external customers, ensuring effective communication and resolution.
- Manage the Customer Database, including setting up and amending customer records in the Accounts Receivable system, setting up and modifying direct debit instructions, and processing credit notes, refunds, and write-offs.
- Oversee the timely dispatch of invoices, automated reminder letters, and ensure accurate receipt postings. Occasionally raise invoices for smaller departments.
- Ensure accurate record-keeping, adherence to financial billing/invoicing procedures, and compliance with data protection regulations.
- Work closely with the Accounts Receivable Officers, providing support to the Income and Payments section as needed, and ensuring smooth workflow continuity while one officer is on a system project.
Candidate Requirements:
- Proven experience working in an Accounts Receivable environment, with a strong understanding of financial billing and invoicing procedures.
- Competency in Microsoft Office (Word, Excel, Outlook) and experience using an Accounts Receivable system such as Oracle.
- Strong verbal and written communication skills, an excellent telephone manner, and the ability to engage effectively with internal and external customers.
- Ability to prioritise tasks, work to deadlines, and manage workload efficiently while maintaining accuracy and attention to detail.
- Ability to work collaboratively within a team, understanding team dynamics, and ensuring compliance with Data Protection regulations.
If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions.
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
Accounts Receivables Officer employer: Service Care Solutions - Legal
Contact Detail:
Service Care Solutions - Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivables Officer
✨Tip Number 1
Familiarise yourself with the specific Accounts Receivable systems mentioned in the job description, like Oracle. If you have experience with similar software, be ready to discuss how those skills can transfer to this role.
✨Tip Number 2
Brush up on your knowledge of financial billing and invoicing procedures. Being able to demonstrate your understanding of these processes during an interview will show that you're well-prepared for the responsibilities of the role.
✨Tip Number 3
Prepare examples of how you've effectively handled customer queries in the past. This will highlight your communication skills and ability to resolve issues, which are crucial for the Accounts Receivable Officer position.
✨Tip Number 4
Showcase your organisational skills by discussing how you prioritise tasks and manage workloads. Providing specific examples of how you've maintained accuracy under pressure will make a strong impression.
We think you need these skills to ace Accounts Receivables Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in accounts receivable and showcases your understanding of financial billing and invoicing procedures. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your attention to detail, organisational skills, and ability to handle customer queries effectively.
Highlight Relevant Skills: In your application, clearly outline your competency in Microsoft Office and any experience with Accounts Receivable systems like Oracle. Mention your communication skills and ability to work collaboratively within a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Service Care Solutions - Legal
✨Showcase Your Attention to Detail
As an Accounts Receivable Officer, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your keen eye for detail helped prevent errors or improved processes.
✨Demonstrate Your Communication Skills
Since the role involves handling queries from both internal and external customers, practice articulating your thoughts clearly. You might be asked to role-play a scenario, so think about how you would handle a difficult customer query.
✨Familiarise Yourself with Relevant Software
Make sure you are comfortable discussing your experience with Microsoft Office and any Accounts Receivable systems like Oracle. Be ready to explain how you've used these tools to manage customer accounts and process invoices efficiently.
✨Prepare for Teamwork Questions
The job requires collaboration with other officers. Think of examples that highlight your ability to work within a team, resolve conflicts, and support colleagues during busy periods or projects.
