Analyst I-sr

Work Place Flexibility:
Hybrid

Legal Entity:
Entergy Services, Inc.-ESI (OLD)

Position can be filled as an Analyst I – Sr. depending on qualifications.

JOB SUMMARY/PURPOSE:

The Analyst, Control Center Operation Support provides operational tool and analytical expertise for the Power Delivery control centers. This role will develop and maintain internal control center tools and applications, enhance operating guides and procedures, and provide NERC compliance subject-matter expertise for audit readiness. Frequent interaction with all Power Delivery control centers, Planning, IT, and Learning & Development – Operations partners is expected.

JOB DUTIES/RESPONSIBILITIES:

1. Provide project support for control center work management tools and systems.
2. Enhance existing and/or prototype new solutions for emerging operational needs.
3. Serve as application subject-matter expert (SME) for operational applications, collaborating with IT Service Delivery to support resolution of application issues, system defect and enhancements.
4. Actively participate in electric utility industry forums, working groups and task forces to both advocate for positions favorable to Entergy and ensure industry best practices are understood. Industry forums/organizations include but are not limited to EPRI, NERC, SERC, MISO and NATF.
5. Assist with operational procedure development and revisions, NERC compliance readiness activities.
6. Serve in the Incident Command Structure during major events as TCC and/or DOC Support.
7. Must be able to manage multiple projects simultaneously and operate in a highly visible and rapidly changing work environment.

MINIMUM REQUIREMENTS

Minimum education required of the position:

Bachelor\’s Degree in a technical or business related field required or equivalent work experience. Desired: Master\’s Degree.

Minimum experience required of the position:

Analyst I: 0-2 years of professional experience.
Analyst II: 2-4 years of professional experience.
Analyst III: 4-6 years of professional experience.
Analyst SR: 6+ years of professional experience.

Preferred:

• Programming language experience (.Net, Python, Perl or similar).
• Demonstrate advanced knowledge of Power BI (or similar analytics toolset).
• Knowledge of SQL (Structured Query Language) is desired.
• Experience in Distribution or Transmission control center.

Minimum knowledge, skills, and abilities required of the position:

Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint.

Any certificates, licenses, etc., required for the position:

None

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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