Head Therapist

We are seeking an experienced and passionate Head Therapist to lead and manage our soon to open tranquil country escape. This role requires a skilled professional with exceptional treatment expertise, leadership qualities, and a strong commitment to delivering outstanding client experiences. You will be responsible for overseeing daily operations, maintaining high treatment standards, and supporting team. Key Responsibilities * Perform a range of professional beauty and wellness treatments to the highest standard. * Supervise, mentor, and support a team of therapists to ensure excellent service delivery. * Conduct training and development sessions to maintain and enhance team skills. * Monitor and manage treatment room standards, cleanliness, and equipment maintenance. * Assist with scheduling, stock control, and ordering professional products as needed. * Ensure all treatments adhere to health and safety regulations. * Handle client consultations, address concerns, and ensure an exceptional guest experience. * Drive sales of treatments and retail products, supporting business growth. * Work closely with management to implement new treatments, promotions, and service enhancements. Requirements * Minimum 3 years of experience as a therapist, with leadership experience preferred. * Recognised beauty or spa therapy qualifications (e.g., CIDESCO, CIBTAC, NVQ Level 3 or equivalent). * Strong knowledge of skincare, massage, and body treatments. * Excellent communication and leadership skills. * Ability to train and mentor junior therapists. * Passion for wellness and delivering outstanding customer service. * Sales-driven mindset with a focus on business growth. * Flexible and adaptable approach to work