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- Tasks: Deliver exceptional front-of-house service and assist residents with various requests.
- Company: Join a prestigious luxury residential development in Knightsbridge, London.
- Benefits: Enjoy a competitive salary, pension contributions, 28 days holiday, and access to a staff gym.
- Why this job: Be part of a friendly team in a high-end environment with opportunities for career growth.
- Qualifications: Experience in luxury customer service or 5-star hotels is essential.
- Other info: Structured shifts provided two weeks in advance; double pay on bank holidays.
The predicted salary is between 22700 - 33000 £ per year.
Location: Knightsbridge, London
Salary: £28,250 per annum
Schedule: 5 out of 7 days per week (2 weekends off per month)
Hours: 40 hours per week
Do you have a passion for delivering exceptional service? Do you have a proven track record of delivering exceptional 5-star customer service? This is a fantastic opportunity to join a prestigious luxury residential development in Knightsbridge, where high standards and attention to detail are essential. You will be part of a close-knit and friendly team, working in a supportive environment. Enjoy access to a comfortable, secluded on-site staff room, complete with a fully equipped kitchen, all necessary facilities and gym.
What We Offer:
- Competitive salary that increases after 3 months - Also, double pay on bank holidays.
- Pension contributions to support your future.
- 28 days holiday for a well-balanced lifestyle.
- Structured shift pattern provided 2 weeks in advance.
- A high-end, luxurious work environment in one of London's most desirable locations, including staff gym.
What You Will Do:
- Provide a seamless, professional front-of-house service for residents and guests.
- Assist with resident requests, including reservations, deliveries, and travel arrangements.
- Oversee security and access control, ensuring a safe and welcoming environment.
- Liaise with contractors and service providers to maintain the building's high standards.
- Maintain a high level of professionalism and presentation at all times.
- Handle enquiries, concerns, and special requests with efficiency and discretion.
What We're Looking For:
- Luxury customer service and/or 5-star hotel experience.
- A strong ability to deliver outstanding customer service.
- Excellent communication and ability to use initiative.
- A professional, polished, and proactive approach to work.
If you're ready to take the next step in your concierge career at one of London's most exclusive addresses, we would love to hear from you. Interviews are underway - apply now.
Luxury Assistant Concierge employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Assistant Concierge
✨Tip Number 1
Research the luxury residential development sector thoroughly. Familiarise yourself with the specific expectations and standards of 5-star service, as this will help you demonstrate your understanding during any conversations or interviews.
✨Tip Number 2
Network with professionals in the luxury hospitality industry. Attend events or join online forums where you can connect with current concierges or hospitality managers to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully handled challenging customer requests or maintained high service standards.
✨Tip Number 4
Showcase your communication skills by being articulate and confident during any interactions with the hiring team. This role requires excellent interpersonal skills, so make sure to convey your enthusiasm for providing exceptional service.
We think you need these skills to ace Luxury Assistant Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury customer service or 5-star hotel environments. Use specific examples that demonstrate your ability to deliver exceptional service and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding service. Mention why you are interested in the Luxury Assistant Concierge position and how your skills align with the job requirements.
Highlight Relevant Skills: In your application, emphasise your communication skills, professionalism, and proactive approach. Provide examples of how you've used these skills in previous roles to enhance customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Highlight any experiences in luxury settings or 5-star hotels, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the role requires a high level of professionalism and attention to detail, be ready to explain how you ensure quality in your work. You might want to share instances where your meticulous nature made a difference in service delivery.
✨Communicate Effectively
Practice clear and confident communication. The ability to articulate your thoughts and respond to questions thoughtfully is crucial, especially when liaising with residents and guests.
✨Research the Company and Location
Familiarise yourself with the luxury residential development and its surroundings. Understanding the ethos of the company and the expectations of the clientele can give you an edge during the interview.
