Telesales Executive

Role: Telesales Executive

Salary: Basic £23k to £25k OTE £37k

Location: Altrincham

Start: ASAP

Timings: Monday to Friday 9am – 5pm (After training and probation hybrid working available)

Telesales Executive job description duties: (No cold calling, dealing with inbound enquires)

• Providing accurate quotations to potential clients.
• Converting those quote to actual cases using your knowledge of the process and sales skills.
• Building relationships, understanding client needs, and tailoring our services to fit their requirements.
• Contributing to the growth of the company through your persuasive and consultative approach.
• Completing customer documentation, ensuring accuracy and compliance.
• Answering any queries potential clients may have.
• Working to set targets and exceeding these wherever possible.

Training and development

• You will ensure that you fully understand and adhere to all the relevant company policies and procedures as set out on the Training Portal and the Company Intranet
• You will undertake all training and reading allocated to you on the Training Portal (Access Training) in the time-scales set by the Training Team
• You will ensure you attend all other training sessions that are rolled out to you by the Training Team
• You will ensure that your training record is kept fully up to date

Essential skills

• At least 2 years’ experience working in a telesales environment
• Used to working to targets and regularly exceeding them
• Excellent at client rapport building
• To have excellent written and verbal skills
• Forward thinking, proactive with demonstrable energy and self-motivation